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Quantum Success Engineer

connect-ai • Netherlands
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AI Summary

Support research teams using advanced quantum-control hardware across installation, troubleshooting, calibration, and performance optimization. Deliver technical onboarding, training, and customer-facing support while acting as a bridge between customers, product teams, and R&D. Ideal candidates have experimental quantum physics or quantum engineering experience, hands-on laboratory systems knowledge, and strong communication skills.

Key Highlights
Hybrid role based in Delft, Netherlands, typically 3 days onsite
Support customers across installation, troubleshooting, calibration, and performance optimization
Travel to customer laboratories across Europe when required
Relocation and visa support available where required
Salary range €70,000–€80,000 depending on experience

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Key Responsibilities
Installing, configuring and integrating quantum-control hardware
Supporting researchers with complex experimental troubleshooting
Working across qubit control, calibration, RF/microwave systems and cryogenic setups
Delivering technical onboarding and training
Helping customers diagnose measurement and system-performance issues
Acting as the technical bridge between customers, product teams and R&D
Capturing feedback that directly influences future product development
Travelling to customer laboratories across Europe when required

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Benefits & Perks
Relocation / visa support

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Nice to Have
A PhD in experimental physics
Strong MSc candidates with commercial quantum-hardware experience
Experience in Applications Engineering, Customer Success Engineering, Field Applications, Technical Support or working directly with research customers

Job Description

If you’re an experimental quantum physicist who enjoys being close to the hardware but also wants to work more directly with people, this could be a very interesting next step.

I’m working with a fast-growing quantum technology company in Delft that is expanding its Quantum Success Engineering team.

This is not traditional Customer Success.

You’ll work directly with research teams using advanced quantum-control hardware, helping them get their experiments up and running, solve technical issues and get the best possible performance from their systems.

What you’ll be doing

You’ll support customers across the full technical journey, including:

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Job Overview
Posted Nov 03, 2026
Employment Full-time
Experience Mid-Senior level
Location Netherlands
Category Programming
Company connect-ai
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