Build & Release Support Engineer | CI/CD (Remote)

Jobgether • United State

Remote

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AI Summary

Support global engineering teams by maintaining and troubleshooting CI/CD pipelines, build systems, and release workflows. Provide developer-facing technical support for Maven, Docker, Jenkins, and Spinnaker while improving documentation and incident resolution processes. Collaborate with engineering teams to enhance tooling reliability and software delivery efficiency in a fully remote, fast-paced environment.

Key Highlights

Hands-on CI/CD and build system support for global engineering teams

Troubleshooting complex build failures, pipeline issues, and dependency conflicts

Proactive improvement of documentation, incident management, and developer self-service

Key Responsibilities

Provide frontline technical support via Slack and ticketing systems for build failures, CI/CD pipeline issues, and dependency conflicts

Diagnose and resolve complex technical problems involving Maven, Java build systems, Docker, Jenkins, Artifactory, and Spinnaker

Manage incidents by identifying root causes, coordinating investigations, and guiding developers toward resolutions while maintaining SLAs

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Technical Skills Required

Jenkins Maven Docker

Benefits & Perks

Fully remote work with flexibility to work from anywhere in the United States

Exposure to large-scale engineering environments and mission-critical platforms

Opportunities for continuous learning and professional development in CI/CD and build engineering

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Nice to Have

Experience with Kubernetes

Familiarity with Prometheus and Grafana

Previous SRE experience

Job Description

As a Build & Release Support Engineer, you will play a critical role in maintaining the reliability and efficiency of build, release, and continuous integration and delivery systems used by a global engineering organization. You will provide hands-on, developer-facing technical support, helping engineers resolve build failures, pipeline issues, dependency conflicts, and deployment challenges. Working with modern technologies and tools, you will investigate complex technical problems, improve troubleshooting processes, and ensure smooth software delivery across distributed teams. Your expertise will help minimize disruptions, accelerate development cycles, and strengthen the reliability of essential engineering infrastructure. This fully remote opportunity offers a collaborative, fast-paced environment where continuous learning, technical ownership, and meaningful impact are central to success.

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