Community Management Associate (Social Media & Digital Storytelling) - Remote (Brazil)

Jobgether • Brazil

Remote

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AI Summary

Shape global community engagement for a free-knowledge platform by crafting social media content, managing online interactions, and driving engagement across short-form video platforms. Focus on Gen Z audiences, cultural trends, and volunteer storytelling while developing community guidelines. Requires 1–3 years of experience in social media management, strong writing skills, and adaptability in a remote-first, globally distributed team.

Key Highlights

Focus on Gen Z audiences and short-form video culture (TikTok, Instagram Reels, YouTube Shorts)

Develop and document community management guidelines, moderation protocols, and brand voice standards

Collaborate with a global team to foster meaningful digital storytelling and engagement

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Key Responsibilities

Write engaging social media copy and respond to community interactions in real-time across trending topics and cultural moments

Maintain and refine a consistent brand voice while adapting communication styles for diverse global audiences

Develop and document community management playbooks, moderation guidelines, and tone-of-voice standards

Identify and share inspiring stories from a global volunteer network to highlight impactful contributions

Monitor emerging internet culture, short-form video trends, and platform updates to inform engagement strategies

Recommend creative engagement opportunities and test new approaches to audience growth and interaction

Assist in implementing social listening, moderation, and social media management tools to improve response times

Track channel activity, analyze audience sentiment, and identify recurring community concerns or feedback

Contribute to monthly performance reports by reviewing social media analytics and engagement metrics

Collaborate with global teams to ensure culturally sensitive and timely community engagement

Technical Skills Required

Social Media Management Community Engagement Digital Storytelling

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Benefits & Perks

Fully remote work within an international, remote-first organization

Location-adjusted competitive compensation

Mission-driven organization focused on free knowledge accessibility

Job Description

As a Community Management Associate, you will help shape how a globally recognized free-knowledge platform connects with audiences across social media. You will bring creativity, cultural awareness, and a strong understanding of internet trends to community engagement, with a particular focus on Gen Z audiences and short-form video culture. Working within a collaborative, globally distributed communications team, you will create engaging social copy, participate in real-time conversations, and help strengthen the brand's voice across digital channels. You will also highlight inspiring stories from a worldwide network of volunteers and contribute to building effective community management guidelines. By combining creative experimentation with audience insights and social listening, you will help improve engagement and foster meaningful connections. This is an exciting opportunity for a social media enthusiast who enjoys moving quickly, learning continuously, and making a positive impact through digital storytelling.

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