P

Head of AI Transformation and Business Operations

Puffy • Emea
Visa Sponsorship Relocation
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Lead AI-driven business transformation for a $1B+ e-commerce brand, optimizing workflows, scaling AI solutions, and delivering measurable operational improvements. Directly report to the CEO, own AI strategy, and accelerate growth from AI-native workflows. Requires 8+ years in business operations, AI workflow expertise, and proven leadership in cross-functional change.

Key Highlights
Lead AI transformation portfolio across marketing, CX, retail, finance, recruiting, and operations with direct CEO reporting
Build and deploy AI workflows, agents, and automation to improve quality, speed, and commercial performance
Own end-to-end AI operating model, including prioritization, budgeting, and sustained adoption across functions
Key Responsibilities
Lead AI transformation across business functions, identifying high-value opportunities and delivering measurable improvements
Design and deploy AI-native workflows, agents, and automation to simplify operations and drive commercial performance
Establish clear ownership, adoption, and operational independence for AI solutions across teams
Prioritize AI initiatives based on value, feasibility, effort, and potential for reuse within agreed budgets
Prototype and deploy workflows using AI workspaces, connectors, and automation within 90 days
Build automated monitoring, KPI views, and exception-handling workflows for sustained AI improvements
Collaborate with the CEO to align AI strategy with business priorities and resolve competing operational demands
Develop team capability and functional ownership for AI-driven workflows, reducing dependency on central specialists
Technical Skills Required
LLMs (Large Language Models) AI workflow automation Cross-functional business transformation
Benefits & Perks
Up to AED 858,000 total annual package (AED 65,000/month base + 10% monthly performance bonus)
Tax-free income with annual salary review
Premium worldwide health coverage (AED 1M limit), life insurance, and personal accident insurance (24x salary)
22 working days annual leave + UAE public holidays
UAE work visa sponsorship, international flights, airport transfers, and 14-day 4-star hotel accommodation
Parking allowance (up to AED 7,800 annually)
Annual return flight allowance to home country
Up to $5,000 annual learning budget
Eligibility for Leaders Club (wellness memberships, networking, retreats) and 'We Are' Champion recognition
End-of-service gratuity per UAE law
50% discount on Puffy products
Nice to Have
Experience in e-commerce, direct-to-consumer, or fast-moving digital environments
Familiarity with APIs, SQL, task-management systems, BI, and automation platforms
Knowledge of AI-native tool stacks or platforms

Job Description

Lead AI transformation across a $1Billion+ e-commerce brand. Turn better ways of working into measurable business results.

Total Annual Package: Up to AED 858,000 (tax-free) total annual cash compensation (Base salary of up to AED 65,000/month + monthly performance bonus of up to 10% of base)

Location: Dubai, UAE (On-site) with relocation assistance and visa support

Growth path from here is VP, AI Transformation & Business Operations → Chief Operating Officer (COO). What takes 4-5 years elsewhere happens in 1-2 here.

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