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AI Software Engineer (Generative AI & LLM Solutions)

torentify • United State
Remote
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Develop and enhance AI-driven applications, including chatbots, HR systems, and web scraping tools, to improve customer service and internal efficiency. Focus on building production-grade Generative AI solutions using LLMs, RAG, and agentic systems in a fully remote, fast-paced environment. Translate business needs into technical solutions while maintaining high-quality, scalable AI systems.

Key Highlights
Build and optimize Generative AI applications (chatbots, HR systems, web scraping, agentic AI) for production environments
Work in a fully remote setting with EST-aligned hours in a collaborative, work-life-balanced culture
Combine greenfield development with improvements to existing AI systems to enhance efficiency and reduce customer service calls
Key Responsibilities
Develop and enhance AI applications integrating LLMs and Generative AI services for customer service and internal processes
Design and implement production-grade AI solutions, including chatbots, HR systems, web scraping tools, and agentic AI initiatives
Translate business requirements into technical specifications, prototypes, and deliverables while adhering to IS standards
Monitor, troubleshoot, and resolve development issues throughout the software lifecycle and post-implementation
Support CI/CD pipelines and maintain model/data pipelines for AI systems
Ensure quality, reliability, and scalability of AI-driven deliverables
Technical Skills Required
Python Generative AI & Large Language Models (LLMs) Retrieval-Augmented Generation (RAG)
Benefits & Perks
100% remote work arrangement
Collaborative, work-life-balanced team environment
Opportunities to work on cutting-edge AI initiatives

Job Description

About the Company

Optomi is partnering with a leading company in roadside assistance and insurance to recruit an AI Software Engineer. The organization is investing in AI-driven solutions to improve customer service, streamline internal processes, and support evolving business needs.

About the Role

The AI Software Engineer will develop and enhance Generative AI applications, including customer service chatbots, HR systems, web scraping solutions, and agentic AI initiatives. This role combines greenfield development with improvements to existing applications, with a focus on building production-ready AI solutions that improve efficiency and reduce customer service calls.

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