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IT Associate – IT/OT Systems Integration & Technical Support (Presencial)

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Join Cummins Latin America as an IT Associate to provide technical support, resolve IT/OT system issues, and design solutions for industrial operations. This role requires expertise in programming, server administration, database management, and PLC integration. Collaborate with cross-functional teams to optimize technology infrastructure and ensure business continuity in a fully on-site environment.

Key Highlights
Fully on-site role in Ciudad Juárez, Chihuahua, México with relocation package support
Focus on IT/OT integration, troubleshooting, and system optimization for industrial operations
Requires proficiency in programming (VB, C#, Python), server administration, and database management
Key Responsibilities
Provide technical support to end-users both on-site and remotely, resolving IT/OT incidents and service requests
Diagnose and resolve hardware, software, network, server, and PLC-related issues in industrial environments
Design, evaluate, and implement technology solutions aligned with business operational needs
Develop, maintain, and enhance applications using VB, C#, and Python, while administering servers and databases
Collaborate with Production, Manufacturing, Engineering, and Automation teams to ensure system continuity
Document incidents, solutions, configurations, and procedures for IT/OT systems
Ensure compliance with information security policies and maintain preventive/corrective IT infrastructure maintenance
Technical Skills Required
Programming (VB, C#, Python) IT/OT Systems Integration Server & Database Administration
Benefits & Perks
Relocation package provided
100% on-site work with office location covered

Job Description

Ciudad Juárez, Chihuahua, México 100% presencial Blvd. Juan Pablo II 1951, Cdad. Río Bravo, C.P. 32550, Juárez, Chih.Participará en el diagnóstico y resolución de problemas técnicos, administración de servidores y bases de datos, desarrollo e integración de aplicaciones, así como en el diseño e implementación de soluciones tecnológicas que respondan a las necesidades operativas del negocio.Asimismo, colaborará con equipos multidisciplinarios en entornos de Tecnologías de la Información (IT) y Tecnologías de Operación (OT), contribuyendo a la conectividad, integración y optimización de sistemas tecnológicos utilizados en operaciones industriales.
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