Senior AI/ML Engineer (Agentic AI & LLM Specialist) – Coverage Intelligence

bold penguin • United State

Remote

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AI Summary

Design and build production-grade AI systems for document understanding and coverage analysis in insurance. Own end-to-end workflows, ensuring accuracy, explainability, and scalability while collaborating with domain experts. Drive technical direction in LLM and agentic AI capabilities for a digital insurance brokerage.

Key Highlights

End-to-end ownership of AI systems for document parsing, coverage analysis, and agentic workflows

Focus on accuracy, explainability, and measurable performance with expert-labeled data

Collaborate with domain experts to embed AI into insurance workflows and shape future tech direction

Key Responsibilities

Design, build, and maintain production AI systems for document understanding and coverage analysis

Develop agentic workflows combining LLMs, tools, and human-in-the-loop review for decision-making

Ensure outputs are grounded in source documents and domain knowledge for traceability and explainability

Drive accuracy through rigorous evaluation, experimentation, and error analysis against expert-labeled data

Optimize trade-offs between model accuracy, cost, and latency across providers

Partner with domain experts to translate judgment into durable system behavior

Shape the team’s technical direction as LLM and agent capabilities evolve

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Technical Skills Required

Python Large Language Models (LLMs) Agentic AI/Workflows

Benefits & Perks

Medical, Dental, and Vision

Flexible PTO Policy

401(k) with company match

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Nice to Have

Experience with insurance, legal, or contract-heavy documents

LangGraph or similar agent frameworks

LLM observability and evaluation tooling

Job Description

As an Agentic AI / LLM Engineer on the Coverage Intelligence team, you design and build the AI systems that turn complex insurance documents into reliable, explainable coverage intelligence inside the Digital Exchange, powered by DeX ai. You own problems end to end, from understanding unstructured documents to building agents that reason about coverage, and you hold that work to a measurable standard of accuracy. You work alongside our coverage and ontology specialists and help shape how the team builds with AI as the technology evolves.

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