Senior Forward Deployed Engineer (Voice AI Solutions)

refer • San Francisco Bay Area

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AI Summary

Lead end-to-end delivery of voice AI solutions for enterprise clients, embedding with teams to build production-ready systems. Bridge technical and non-technical stakeholders, drive adoption, and shape platform improvements using customer insights. Requires 2+ years in customer-facing technical roles, strong communication, and expertise in LLM-powered systems.

Key Highlights

Embed with enterprise clients to deliver production-ready voice AI solutions

Bridge technical and non-technical stakeholders with exceptional communication

Drive adoption and shape platform improvements using customer feedback

Key Responsibilities

Lead end-to-end delivery of voice AI projects from prototyping to production

Become an expert in building voice AI solutions, especially LLM prompting techniques

Build full-stack integrations with enterprise tools (e.g., CRMs, ERPs, scheduling tools)

Partner with sales to engage clients, gather requirements, prototype demos, and present system designs

Scope projects, resolve blockers, and align teams with concise updates

Codify reusable patterns into tools or platform components

Translate field feedback into actionable product and GTM recommendations

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Technical Skills Required

Python JavaScript LLM-powered systems

Benefits & Perks

100% coverage for medical, dental, and vision insurance

Relocation provided for Redwood City, CA

Visa sponsorship for H1B/H-1B, TN, L-1, E-3, F-1 (OPT/CPT), and O-1 visas

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Nice to Have

Bachelor’s degree in Computer Science, Computer Engineering, or Electrical Engineering

Experience as Solutions Engineer, Technical PM, Customer Success/Support engineer, or Ex-founder

Experience delivering systems in fast-paced, ambiguous settings

Job Description

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