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Senior Business Systems Analyst (ServiceNow Integrations & M365)
Visa Sponsorship
AI Summary
Lead ServiceNow integrations and M365 productivity solutions for Infrastructure Services, including Networking, Server, and VoIP. Own end-to-end projects, analyze data, design technical requirements, and implement scalable solutions. Requires 5+ years of experience with strong analytical, communication, and problem-solving skills.
Key Highlights
5+ years of Business Systems Analyst experience with ServiceNow integrations (Asset/Inventory Management, CMDB, Webex)
MUST HAVE: Proven expertise in Microsoft 365 (M365) Productivity Suite and data analytics
Ownership of project deliverables, RFPs, and contract scope development for Infrastructure Services
Key Responsibilities
Apply analytical and problem-solving skills to support Infrastructure Services projects (Networking, Server, Workstation, O365, VoIP, Service Center)
Design technical solutions, write requirements, and conduct testing for ServiceNow integrations and M365 implementations
Develop procedures to optimize existing systems, provide user training, and support technology deployments
Author Request for Proposals (RFPs) and define contract scopes for deliverables
Searching for Data Science roles that provide visa sponsorship? Connect with international employers through Data Science Jobs with Visa Sponsorship opportunities actively seeking talented professionals.
Technical Skills Required
Benefits & Perks
Long-term stability with growth opportunities
Comprehensive health coverage for employees and family
401(k) retirement plan for financial security
Explore our comprehensive directory of visa sponsorship jobs from employers worldwide who are ready to sponsor talented international professionals.
Nice to Have
Telecommunications Expense Management experience
Experience with Contracts and RFPs
Webex integration expertise
Job Description
Business Analyst(ServiceNow integrations), Pontiac, MI, US
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