Senior Product Manager (Healthcare AI Solutions) - Health Systems Portfolio

heidi • Australia

Remote

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AI Summary

Own product and revenue outcomes for a portfolio of health system accounts at Heidi, driving AI-powered healthcare solutions. Embedded with clients in Australia, you design workflows, make build-vs-configure decisions, and scale deployments while navigating compliance. Requires technical product expertise, AI fluency, and execution-driven problem-solving.

Key Highlights

Own product and revenue outcomes for health system accounts across Australia

Embedded with clients to observe workflows, design solutions, and drive adoption

Fluency in AI/ML concepts (LLMs, prompting, embeddings) and healthcare EHR integrations

Execution-focused role with no process bureaucracy—outcomes > inputs

Key Responsibilities

Own product and revenue outcomes for a portfolio of health system accounts in Australia

On-site engagement with clients to observe workflows and design discrete capabilities for Heidi’s platform

Make build-vs-configure trade-offs to balance deployment speed and scalability across accounts

Partner with commercial and engineering teams to prioritize work, unblock engineers, and drive sprint delivery

Build extensible product modules that reduce deployment time for future accounts

Navigate compliance and regulatory requirements as product constraints

Drive adoption within customer accounts until clinicians use the product daily

Connect field insights back to core product development and advocate for shared investments

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Technical Skills Required

Product Management AI/ML Systems (LLMs, Prompting, Fine-Tuning) EHR Integration

Benefits & Perks

$1,000 annual learning & development budget

$150/month health and wellness allowance

$500 home office budget

26 weeks paid primary parental leave

18 weeks paid secondary parental leave

Fertility support up to $10,000

Four weeks work-from-anywhere per year

Serious equity

Remote-first work model

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Nice to Have

Experience in health tech

Prior EHR integration experience

Job Description

We’re Heidi.We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. Our platform has absorbed the administrative chaos of 175 million patient visits and supported 67 million clinical hours. Today, we support 2.8 million patient sessions a week across 190+ countries, in 110 languages and over 200 specialties.Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding. Our mission is simple: double the world’s capacity for care and strengthen the human connection at its heart.

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