Senior Manager, People Systems & Workforce Insights

csaa insurance group • United State

Remote

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AI Summary

Lead the strategic direction of People and Community’s technology ecosystem, workforce analytics, and employee listening platforms at CSAA Insurance Group. Set multi-year roadmaps, ensure data security, compliance, and equitable decision-making while influencing enterprise-wide HR technology, AI, and data strategies. Own technology governance, budgeting, and cross-functional partnerships to drive measurable business impact and workforce insights.

Key Highlights

Strategic leadership of HR technology ecosystem, workforce analytics, and employee listening platforms

Influence enterprise-wide HR technology, AI, data, and security strategies with a focus on compliance and equity

Own technology roadmap, governance, budgeting, and cross-functional partnerships for People and Community division

Key Responsibilities

Set and execute the multi-year division technology strategy, roadmap, and investment priorities aligned with enterprise business, workforce, architecture, data, security, and AI strategies

Lead governance for HR system configuration, integrations, security, data, reporting, releases, and vendor performance, influencing enterprise standards

Oversee the division’s technology budgeting, contracts, renewals, and implementation partners in collaboration with IT, Finance, Procurement, and Legal

Represent People and Community in enterprise technology, data, AI, security, and operating-model forums to protect employee trust and strengthen organizational effectiveness

Lead, develop, and organize the HR systems and analytics team, building capability, succession, and equitable access to development opportunities

Shape enterprise workforce measures and decision frameworks by establishing trusted definitions and surfacing cross-functional implications

Oversee executive workforce reporting and translate findings into clear business implications for senior leadership and board of directors

Advance self-service analytics and data literacy for HR partners and people leaders

Evaluate advanced and predictive analytics with clear validation, transparency, permitted-use boundaries, and human review

Safeguard sensitive employee data and maintain human accountability for automated or AI-assisted decisions

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Technical Skills Required

Workday HR Data Governance Workforce Analytics

Benefits & Perks

Total compensation package including annual bonus eligibility

401(k) with company match

Flexible Workplace (remote-first with Home-Flex roles)

Inclusion and Belonging initiatives

Sustainability-focused workplace

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Nice to Have

Experience with employee resource groups, mentoring, and cross-functional project involvement

Company ownership mindset and ability to think beyond functional boundaries

Willingness to travel for enterprise and divisional meetings

Job Description

CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the leading personal lines property and casualty insurance groups in the United States. Here, every employee shapes our mission. We build innovative, human-centered solutions that help AAA members prevent, prepare for, and recover from life's uncertainties. You will join a collaborative, inclusive culture where your strengths have room to grow and your ideas can drive real impact. Step into a role where you can contribute to our shared success through meaningful work.We are actively hiring for a

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