M

Human Resource Manager (FMCG/Retail)

medor.id • Timor-leste
Relocation
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Oversee the HR function in Dili, Timor-Leste for a growing FMCG/retail business. Manage recruitment, employee relations, performance, and HR administration for ~160 employees. Requires 8+ years of broad HR experience, preferably in FMCG/retail, with strong leadership and policy development skills.

Key Highlights
Establish and manage the entire HR function in Dili, Timor-Leste.
Oversee HR operations for approximately 160 employees across FMCG and retail.
Lead HR initiatives including recruitment, employee relations, performance management, and HRIS transition.
Key Responsibilities
Establish the HR function, policies, procedures, and processes in line with the company’s business objectives.
Manage end-to-end recruitment, workforce planning, onboarding, and employee offboarding across retail, sales, warehouse, and support functions.
Serve as the primary HR contact for approximately 160+ employees and advise managers on day-to-day people matters.
Handle employee relations, grievances, disciplinary matters, and workplace conflicts fairly and professionally.
Oversee attendance, leave administration, employee records, and employment documentation.
Coordinate payroll processing and administer compensation and benefits accurately and on time.
Lead the transition to Mekari Talenta, including supporting system setup, employee data and process migration, and user adoption.
Establish and manage performance review processes, supporting managers in setting clear objectives and addressing performance concerns.
Identify training needs and coordinate programs to improve employee skills, leadership capability, and operational performance.
Support employee engagement and retention initiatives.
Ensure HR practices comply with applicable employment requirements in Timor-Leste, coordinating with local advisers where needed.
Support visa and work permit administration for expatriate employees in coordination with relevant parties.
Prepare HR reports covering headcount, recruitment, turnover, attendance, and other key workforce metrics.
Maintain confidentiality and continuously improve HR systems, processes, and recordkeeping.
Technical Skills Required
Human Resource Management Recruitment Employee Relations
Benefits & Perks
Relocation airfare and visa support for employee and spouse/family
Paid accommodation and electricity
Car and/or electric motorbike for personal and work use
USD 300 monthly after-tax food and housing allowance
Medical benefits for company-related injuries and general illnesses
Nice to Have
Experience with Mekari Talenta or a similar platform
Experience implementing or transitioning to an HRIS
Knowledge of employment practices in Timor-Leste
Experience supporting expatriate employees, work permits, or relocation processes

Job Description

Human Resource Manager (FMCG Industry - Placement in Dili, Timor-Leste)

About us:

Medor is a leading recruitment partner in Indonesia and Asia-Pacific, bringing over a decade of experience. We specialize in finding top talent that aligns with company culture and expectations, utilizing thorough assessments to ensure the best fit. Our expertise covers all hiring levels across industries such as IT, construction, logistics, and finance.

About the customer:

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