Lead the design and execution of behavior-triggered communication programs to drive customer adoption, retention, and expansion. Develop segmented messaging strategies and automated lifecycle initiatives for digital-only customer segments using product data. Requires expertise in lifecycle marketing, copywriting, and campaign management tools to enhance customer success at scale.
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Key Responsibilities
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Job Description
This is a Fully Remote Job
About Our Client:
The organization operates within the product intelligence and analytics industry, serving over 29,000 companies. It addresses the challenge of understanding user behavior in digital products by providing analytics combined with AI, enabling teams to identify effective features, diagnose problems, and plan future development. The organization's approach supports proactive customer engagement, especially for digital-only clients who lack dedicated account management, through automated and adaptable programs based on real user data.
About the Opportunity:
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