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Senior Lifecycle Marketing Manager (Email & SMS)

ecom.jobs • Canada
Remote
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Own end-to-end email and SMS strategy, flows, and campaigns for a profitable, founder-led DTC consumer health brand. Drive retention, subscription rates, and LTV through segmentation, personalization, and structured A/B testing. Requires 3+ years of hands-on Klaviyo and SMS experience in a DTC environment with strong analytical capabilities.

Key Highlights
Full ownership of email and SMS channels including strategy, execution, and reporting
Focus on retention, subscription rate, and LTV improvement for a profitable DTC brand
Requires hands-on experience with Klaviyo and SMS platforms like Postscript or Attentive
Key Responsibilities
Manage the email and SMS calendar, including campaigns and automated flows
Oversee all Klaviyo flows (welcome, browse, cart, post-purchase, upsell, winback, subscription, sunset) and SMS automations
Develop and execute retention strategy including segmentation, personalization, and subscription initiatives
Define and execute the testing roadmap for subject lines, offers, timing, segments, creative, and landers
Report on lifecycle performance, cohort behavior, and actionable insights for the founders
Technical Skills Required
Klaviyo Email Marketing SMS Marketing
Benefits & Perks
Fully remote work
Quarterly bonus
Base salary of $65K-$80K USD
Nice to Have
Experience in consumer health, wellness, or beauty
Cohort and retention analytics expertise
Use of AI tools in workflow

Job Description

About the company

A founder-led, profitable consumer health and wellness brand. Subscription-driven, 85%+ DTC, self-funded, fully remote. Direct-response marketers run it and the funnel shows it. Retention is the next lever, and this seat owns it.

Compensation

  • $65K-$80K USD base + quarterly bonus

The role

You own email and SMS end to end: strategy, flows, campaigns, testing, reporting. Not a campaign-sender seat. You'll work with growth, creative, and product to move retention, subscription rate, and LTV, and you'll be the person the founders ask when they want to know why churn moved.

What you'll own

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