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Senior UX Researcher

Visa Sponsorship
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Senior UX Researcher to turn customer insights into tangible product improvements and guide design decisions across consumer and growth domains. Plan, organize, and conduct user research using qualitative and quantitative methods, translating findings into clear recommendations for design, product, and business stakeholders. Requires at least 5 years of UX research experience, strong command of research methods, and the ability to lead complex, multi-stream research initiatives in Amsterdam.

Key Highlights
12-month contract with possibility of extension
Hybrid working: 2 days work from home, 3 days from the office in Amsterdam, Netherlands
Focus on consumer domain and Growth Acceleration, including mobile banking app topics
Visa sponsorship provided for candidate and dependants
Opportunity to coach designers and product managers in research
Key Responsibilities
Plan, organize and conduct user research using a range of methods, translating findings into clear recommendations.
Explore topics such as financial well-being, privacy, sustainability and the mobile banking app.
Advise design teams and business stakeholders on knowledge gaps, research priorities and customer needs.
Coordinate research activities across multiple workstreams and safeguard research quality.
Coach designers and product managers in conducting research and help strengthen research maturity across the organisation.
Technical Skills Required
UX Research Qualitative Research Quantitative Research
Benefits & Perks
20 days holiday per year
Certification charges reimbursed
Income tax return filing
Visa sponsorship for candidate and dependants
Possibility of bonus
Nice to Have
Proficiency in Dutch
Experience with usability testing, interviews, surveys, analysis, diary studies and field research
A pragmatic, proactive and flexible approach to work
A strong interest in collaboration, inclusion, innovation and continuous improvement

Job Description

Contract: 12 months (subject to extension).

Location: Amsterdam, Netherlands.

Salary: Not a constraint for the right candidate!

Experience: 6-8 years.

Hybrid: 2 days Work from Home 3 days Work from Office

Your Profile & DNA:

We are seeking an experienced Senior UX Researcher to join who will turn customer insights into tangible improvements and help teams make better decisions about design, services and the customer experience. You combine strategic thinking with hands-on research and work across both the consumer domain and Growth Acceleration.

Roles & Responsibilities

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