Design and implement production-grade AI systems and workflows to automate core company operations, hiring, sales, and customer experience at Retell AI. Leverage applied AI, full-stack engineering, and startup operations to build scalable solutions. High-impact role requiring hands-on LLM/AI agent experience and cross-functional ownership.
Key Highlights
High-ownership role building AI-driven internal and external systems for HR, security, operations, and GTM
Full-stack engineering with LLM/AI agent expertise in production environments
Cross-functional collaboration across product, engineering, and operations
Key Responsibilities
Build AI-driven HR systems for resume parsing, lead scoring, and candidate screening workflows
Automate security/compliance workflows (BAAs, DPAs, contract reviews) and internal audit processes
Design operational infrastructure tools for AR automation, customer onboarding, and enterprise readiness
Integrate CRM systems (Salesforce, HubSpot) and build LLM-powered systems using OpenAI, Gemini, and Claude
Develop GTM engineering solutions for sales/marketing automation, lifecycle engagement, and ad personalization
Technical Skills Required
Applied AI & LLM Systems
Full-Stack Engineering
Automation & Workflow Design
Benefits & Perks
100% medical, dental, and vision insurance coverage
$70/day DoorDash credit for meals and snacks
$200/month wellness reimbursement
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Nice to Have
Experience with Zapier, n8n, or Make for workflow automation
Prior startup founder or ex-founder background
Hands-on experience with HubSpot or Lark automation
Job Description
Retell AI is using first-principles thinking to reimagine the call center with cutting-edge voice AI. Thousands of companies now use Retell's AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we've scaled to $80M in ARR with a team of 50, up from $5M at the start of 2025, and are now valued at over $1.5B.
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