Lead technical direction for Retell AI's core platform, focusing on systems, infrastructure, and product. This senior IC role requires defining problems, designing solutions, and shipping impactful features. Ideal candidates possess 9+ years of experience in production systems and thrive in ambiguous, fast-paced environments. Key responsibilities include owning architecture, leading initiatives, and raising the technical bar for the team.
Key Highlights
Own the design and evolution of core platform and systems architecture.
Lead complex technical initiatives end-to-end, from concept to production.
Make high-leverage technical decisions balancing speed, reliability, and scale.
Key Responsibilities
Own the design and evolution of core platform and systems architecture.
Lead complex technical initiatives end-to-end, from concept to production.
Make high-leverage technical decisions that balance speed, reliability, and scale.
Raise the technical bar through design reviews, mentoring, and hands-on leadership.
Partner closely with product to translate business needs into robust technical solutions.
Identify and resolve performance, scalability, and reliability bottlenecks.
Help define engineering best practices as we scale the team and platform.
Technical Skills Required
Systems Design
Distributed Systems
Production Systems
Benefits & Perks
100% coverage for medical, dental, and vision insurance
$70/day DoorDash credit
$200/month wellness reimbursement
$300/month commuter reimbursement
$75/month phone bill reimbursement
$50/month internet reimbursement
Meaningful Equity
100% Relocation Provided
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Nice to Have
Voice AI
Real-time systems
APIs at scale
Infra/platform work
Developer-facing products
Job Description
Retell AI is using first-principles thinking to reimagine the call center with cutting-edge voice AI. Thousands of companies now use Retell's AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we've scaled to $80M in ARR with a team of 50, up from $5M at the start of 2025, and are now valued at over $1.5B.
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