Senior Business Analyst – Airline Disruption & Passenger Welfare Management
Lead end-to-end requirements for an airline disruption and passenger welfare management solution, ensuring seamless passenger handling, compensation, and communication during flight disruptions. Collaborate with operations, reservations, finance, and customer experience teams to define processes, map integrations, and drive solution design. Requires deep expertise in airline systems, passenger-rights regulations, and Agile delivery methodologies.
Key Highlights
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Key Responsibilities
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Benefits & Perks
Job Description
Senior Business Analyst
Location: Dubai, UAE (Client Site
Salary: AED 15,000 – AED 17,000 / month
Benefits: Work visa, air tickets, medical insurance, gratuity, paid time off
Experience: 5–8 years of relevant experience
Reference: FZ-AE-515
Cinergie Digital is hiring a Senior Business Analyst to lead requirements for an airline disruption and passenger welfare management solution: how passengers are accommodated, transported, fed, compensated and kept informed when flights are disrupted. The role works with airport operations, reservations, operations control, customer experience and finance.
Key Responsibilities
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