Manager Cloud Operations f/m/x

ResponsibilitiesLead and scale up a high efficient team from 5 to up to 15 people within the next 4 yearsPlan operation shifts, including external partnersDocument (internal wiki) and train our processesDevelop ideas for further automationAct as interface to other departments and mange escalationsReport directly to Head of Cloud SolutionsThe main tasks of your team areMonitor >500 cloud installations and multi-tenant servicesSolve technical incidents and involve our Second Level Service Operation, R&D and Hosting Partners if neededManage updates and release changes for > 500 cloud installations Deployment of new installations and servicesConfigure technical interfaces to our cloud services w...