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AI Summary
DecisionPoint Corporation is seeking a Data Analyst (Reporting) to develop KPI frameworks, track SLA performance, and produce recurring reports in a federal and DoD-aligned mission environment. The role involves analyzing operational data, alert trends, and incidents while supporting PMO, dashboard, engineering, and operations teams with actionable insights. Candidates need an active Secret clearance, a relevant bachelor's degree, and at least 5 years of reporting or data analysis experience.
Key Highlights
Fully remote position supporting federal and DoD-aligned mission environments
Active Secret clearance or higher is required
Minimum 5 years of experience in reporting, analytics, or data analysis
ITIL Foundation certification required
Key Responsibilities
Develop KPI calculations and performance measurement frameworks.
Track SLA performance and identify deviations, risks, or improvement opportunities.
Analyze monitoring alerts, incidents, performance logs, and operational data for trends.
Prepare weekly, monthly, and quarterly analytic reports and executive summaries.
Support dashboard teams in defining metrics, data sources, and visualization requirements.
Conduct data validation, reconciliation, and quality checks across multiple data sources.
Perform ad hoc analyses to support operations, engineering, and leadership decision-making.
Maintain reporting templates, standards, and metadata definitions.
Identify anomalies, performance bottlenecks, and recurring issues.
Document analytic processes and ensure alignment with program reporting requirements.
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Technical Skills Required
Benefits & Perks
Fully remote work
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Nice to Have
Experience with cloud-based analytics or log aggregation tools
Familiarity with scripting for automation (Python, R, etc.)
Data analytics or BI tool certifications
Job Description
DecisionPoint seeks a to develop KPI frameworks, analyze operational and performance data, and produce recurring reports for a large federal and DoD-aligned mission environment. This role is responsible for generating weekly and monthly performance reports, tracking service-level agreements (SLAs), analyzing alert trends, and identifying areas for system and operational improvement.The Data Analyst supports the PMO, dashboard teams, engineering teams, and operations staff by transforming raw operational data into clear, actionable insights. This includes KPI development, trend identification, and metric reconciliation to ensure reporting accuracy across the enterprise.
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