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Senior Product Manager, Voice AI

retell • San Francisco Bay Area
Visa Sponsorship
This Job is No Longer Active This position is no longer accepting applications

Retell AI is seeking a Senior Product Manager to own core voice AI product areas powering millions of enterprise customer conversations. You will define strategy, roadmaps, and PRDs while partnering with engineering, design, and customers to ship fast, reliable products. The role requires 5+ years of product management experience, ideally in B2B PLG environments, with AI product experience a strong advantage.

Key Highlights
End-to-end ownership of core product areas powering millions of AI-driven conversations
Salary range of $200,000-$300,000 plus competitive equity
Visa sponsorship available including H-1B, TN, L-1, E-3, F-1, and O-1
Backed by Y Combinator with $80M ARR and $1.5B valuation
Best offer upfront with three cash-equity balance options, no negotiation needed
Key Responsibilities
Own customer outcomes for core product areas such as voice agent behavior, onboarding, testing, and AI-driven automation
Define strategy, roadmap, and success metrics based on customer pain, adoption, and business impact
Develop deep customer understanding through user engagement, call transcript reviews, and support sessions
Author clear, outcome-driven PRDs that align engineering, design, and stakeholders
Incorporate competitive and market insights into product strategy and prioritization
Partner closely with engineering to design scalable solutions and evaluate tradeoffs
Work cross-functionally with Sales, CX, and Customer Success to reflect buying signals in product priorities
Partner with design to shape end-to-end user experiences from problem framing to execution
Drive cross-functional execution by planning, sequencing, and tracking product initiatives
Validate solutions with customers early using prototypes, betas, and rapid iterations
Establish product rituals that keep the organization customer-focused
Technical Skills Required
Product Management Product Roadmapping PRD Writing
Benefits & Perks
100% coverage for medical, dental, and vision insurance
$70/day DoorDash credit for meals
$200/month wellness reimbursement
$300/month commuter reimbursement
$75/month phone bill reimbursement
$50/month internet reimbursement
Visa sponsorship for qualified candidates
Competitive equity offering
Nice to Have
Experience working on AI products
Voice AI experience

Job Description

Retell AI is using first-principles thinking to reimagine the call center with cutting-edge voice AI. Thousands of companies now use Retell's AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we've scaled to $80M in ARR with a team of 50, up from $5M at the start of 2025, and are now valued at over $1.5B.
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