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Senior Deployment Strategist - North America Private Sector

TRM Labs • United States
Remote
This Job is No Longer Active This position is no longer accepting applications

Own a portfolio of strategic North America private-sector accounts in crypto, financial institutions, and fintechs. Drive adoption, retention, and expansion by validating success metrics and building AI-assisted playbooks. Requires 5+ years in compliance, investigative, or customer-facing roles with strong AI fluency.

Key Highlights
Own success of strategic North America private-sector accounts using AI to create 30/60/90-day success plans.
Protect and grow revenue by defending GRR and surfacing expansion opportunities as CSQLs.
Build reusable AI prompts, templates, and workflows to scale team efficiency and serve as Voice of the Customer.
Key Responsibilities
Own the success of TRM's most strategic North America private-sector accounts by validating success metrics and drafting 30/60/90-day success plans.
Protect and grow private-sector revenue by defending GRR and surfacing expansion opportunities as CSQLs with Account Directors.
Use AI to cut QBR and executive-briefing prep time by drafting briefs, decks, and follow-ups.
Triage customer-health and usage signals daily using AI to catch risk and opportunity early.
Build reusable AI prompts, templates, and workflows for other Deployment Strategists to adopt.
Serve as the Voice of the Customer by synthesizing feedback to shape the Product and Engineering roadmap.
Technical Skills Required
AI Tools Financial Crime Compliance Account Management
Benefits & Perks
Equity plan eligibility
Remote work

Job Description

Build a Safer World.TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
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