IT Support Engineer (L1/L2 Onsite)

A2G Consulting BV (A2G Technologies) • Netherlands

Visa Sponsorship

This Job is No Longer Active This position is no longer accepting applications

AI Summary

Provide high-quality onsite IT support within an enterprise environment, handling L1/L2 incidents, LAN/Wi-Fi troubleshooting, printing services, and hardware deployment. Ensure compliance with security policies and operational procedures while maintaining excellent customer service. Requires 6-8 years of experience and strong ServiceNow proficiency.

Key Highlights

12-month contract with extension possibility

Hybrid work: 2 days WFH, 3 days WFO

ServiceNow incident management required

Onsite IT support in Amsterdam, Netherlands

Searching for IT & Network Engineering roles that provide visa sponsorship? Connect with international employers through IT & Network Engineering Jobs with Visa Sponsorship opportunities actively seeking talented professionals.

Key Responsibilities

Provide L1/L2 onsite IT support for workplace incidents and service requests

Troubleshoot and resolve LAN/Wi-Fi connectivity issues

Support and troubleshoot enterprise printing services

Assist with hardware deployment, installation, configuration, and replacement

Manage IT assets and maintain accurate records using ServiceNow

Log, track, prioritize, and resolve incidents in accordance with established processes

Ensure compliance with security policies and operational procedures

Participate in governance, compliance, and operational reviews

Deliver excellent customer support, particularly in high-pressure situations

Identify opportunities for process improvement and automation

Technical Skills Required

ServiceNow LAN/Wi-Fi troubleshooting Printing services Hardware deployment

Explore our comprehensive directory of visa sponsorship jobs from employers worldwide who are ready to sponsor talented international professionals.

Benefits & Perks

20 days holiday per year

Certification reimbursement

Visa sponsorship for candidate & dependants

Income tax return filing

Interested in opportunities specifically in Netherlands? Discover our dedicated Visa Sponsorship Jobs in Netherlands page featuring roles from top employers in this location.

Nice to Have

Microsoft Intune, MDM, or SCCM

Structured cabling and network infrastructure

ITIL Foundation knowledge or certification

Microsoft Endpoint fundamentals

Automation mindset with focus on continuous improvement

Job Description

Contract: 12 months (subject to extension).

Location: Amsterdam, Netherlands.

Salary: Not a constraint for the right candidate!

Experience: 6-8 years.

Hybrid: 2 days Work from Home 3 days Work from Office

Your Profile & DNA:

We are looking for an experienced IT Support Engineer to join our team and provide high-quality onsite IT support within an enterprise environment.

The ideal candidate will have strong experience in L1/L2 workplace support, ServiceNow, LAN/Wi-Fi troubleshooting, printing services, and hardware deployment. Customer service, security compliance, and operational excellence are key to this role.

Roles & Responsibilities

Want the full job description? Read the complete details on LinkedIn, the original posting.

Continue on LinkedIn

This is a short excerpt. All rights to the full description belong to its original publisher.