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Senior Institutional Client Operations & Analytics Manager (Crypto Exchange)

Confidential • United Arab Emirates
Remote
This Job is No Longer Active This position is no longer accepting applications

Lead institutional client operations for a global cryptocurrency exchange, structuring liquidity programs, modeling fee/rebate impacts, and driving revenue growth through data-driven strategies. Oversee onboarding, incentive design, and performance reporting for professional trading firms. Requires deep expertise in market maker operations, analytics, and trading economics with hands-on SQL and financial modeling skills.

Key Highlights
Owns end-to-end institutional client operations, including onboarding, fee tiering, and liquidity program structuring
Models commercial impact of fee/incentive changes and tracks performance against competitors
Builds analytics tools and reporting for institutional revenue tracking and account prioritization
Key Responsibilities
Manage day-to-day operations for professional trading clients, including onboarding, documentation review, and fee tier assessment
Design and implement liquidity arrangements, maker/taker rebate programs, and incentive schemes from inception to post-launch review
Model commercial impact of fee/incentive changes pre-launch and measure real-world outcomes using large trading datasets
Analyze competitor pricing and incentive structures to advise on strategic positioning
Develop and maintain institutional performance reporting (volume, liquidity, revenue by account)
Identify high-value accounts and at-risk clients, passing insights to the commercial team
Collaborate with engineering on latency-sensitive infrastructure (colocation, API, latency support) for professional clients
Technical Skills Required
SQL Financial Modeling Market Maker Economics
Benefits & Perks
Remote-first, globally distributed team
Nice to Have
Mandarin language proficiency
Experience with Tableau or similar BI tools
Background in derivatives or traditional financial markets

Job Description

About Us

We're a global cryptocurrency exchange with a large international user base and deep liquidity across spot and derivatives. Our institutional business serves professional trading counterparties worldwide. The team is remote-first and globally distributed — we care about what you can do, not where you sit.

The Opportunity

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