M

International Field Service Representative

Remote
This Job is No Longer Active This position is no longer accepting applications

Provide pre-sales and post-sales technical support for Silvus MANET radios and mesh networking solutions. Travel up to 75% of the time to customer sites for demonstrations, training, and troubleshooting. Must be based in Europe and have secondary education with field service experience.

Key Highlights
Technical support for MANET radios and mesh networking solutions
Up to 75% travel to customer sites including potential conflict areas
Expertise in TCP/IP protocol and networking required
Based in Europe
Background check required
Key Responsibilities
Provide pre-sales and post-sales technical support including system planning, customer training, and system optimization
Become an expert on Silvus radio and networking solutions and their advantages over competing technologies
Prepare and conduct product demonstrations for customer visits and equipment evaluations
Visit customer sites to provide technical support and deliver training
Troubleshoot failures and abnormal situations in the field
Collect and analyze field failures and provide feedback to the development team
Help Design Engineers reproduce and troubleshoot problems
Travel up to 75% of the time and work on-site at customer locations
Technical Skills Required
TCP/IP protocol Networking Radio frequency instruments
Benefits & Perks
Remote work
Background check clearance
Referral payment plan
Nice to Have
Radio frequency instruments such as signal generators and spectrum analyzers
Operating and testing IP radios/modems
Wireless communication systems knowledge
Digital communication technologies
C/C++ programming
Linux familiarity
Military background

Job Description

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
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