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Production Support Engineer

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AI Summary

We are looking for an experienced Production Support Engineer to join a leading banking client in Amsterdam. The role involves providing 24x7 production support for critical banking applications, analyzing application and database performance, and recommending performance improvements.

Key Highlights
24x7 production support for critical banking applications
analyze application and database performance
recommend performance improvements
Key Responsibilities
Provide 24x7 production support for critical banking applications
Analyze application and database performance and recommend performance improvements
Build and enhance proactive monitoring and alerting solutions
Respond to production incidents and perform root cause analysis
Support CI/CD pipelines and automated deployments
Collaborate with cross-functional Agile teams to improve operational efficiency
Ensure security, privacy, and compliance standards are maintained
Technical Skills Required
Azure DevOps TIBCO BusinessWorks Git
Benefits & Perks
20 days of holiday per year
Encourage Personal Development - Certification
Income Tax Return Filing
Visa Sponsorship for Candidate & Dependants
Possibility of bonus
Nice to Have
Oracle Database experience
Test Automation tools
Parasoft products
Risk & Compliance experience

Job Description


Contract: 12 months (subject to extension).

Location: Amsterdam, Netherlands.

Salary: Not a constraint for the right candidate!

Experience: 8-10 years.

Hybrid: 2 days Work from Home 3 days Work from Office


Your Profile & DNA:

We are looking for an experienced Production Support Engineer to join a leading banking client in Amsterdam. If you have a strong background in TIBCO, Azure DevOps, CI/CD, and Production Support within the banking domain, we'd love to hear from you!


Roles & Responsibilities

  • Provide 24x7 production support for critical banking applications.
  • Analyze application and database performance and recommend performance improvements.
  • Build and enhance proactive monitoring and alerting solutions.
  • Respond to production incidents and perform root cause analysis.
  • Support CI/CD pipelines and automated deployments.
  • Collaborate with cross-functional Agile teams to improve operational efficiency.
  • Ensure security, privacy, and compliance standards are maintained.


Qualification & Experience

  • Bachelor's degree in Computer Science, Information Technology, Networking, or equivalent experience.
  • Strong experience with Azure DevOps (Repositories, Code Reviews, Deployments, CI/CD)
  • Experience in the Banking/Financial Services domain
  • Hands-on experience with TIBCO BusinessWorks (BW 5.x) and TIBCO EMS
  • Experience with Git, Maven, Ansible
  • Strong knowledge of Grafana, Kibana, and Prometheus
  • Experience with automated deployments across containerized and non-containerized platforms
  • Strong scripting skills using Bash/Unix
  • Good knowledge of relational databases (Oracle is a plus)
  • Understanding of Agile (Scrum/Kanban) methodologies
  • Excellent troubleshooting, analytical, and communication skills
  • Ability to participate in an on-call/standby support rotation

Nice to Have

  • Oracle Database experience
  • Test Automation tools
  • Parasoft products
  • Risk & Compliance experience


What do we offer?

If your profile matches the job requirement and you are interested to be presented to our clients, then please apply and don’t forget to attach your updated CV in line with the JD!

This position is for 1 year with possibility of extension. We offer competitive Gross Salary in line with the market standard.

Besides that, we offer following benefits, such as:

  • 20 days of holiday per year
  • Encourage Personal Development - Certification (Certification Charges reimbursed)
  • Income Tax Return Filing
  • We provide Visa Sponsorship for Candidate & Dependants
  • Possibility of bonus


Who we are:

A2G Consulting also known as "A2G Technologies" is one of the fastest growing staffing companies in North Brabant region, Netherlands. We cater to Asia and Europe market focusing on high tech & non-high-tech clientele; headquartered in Eindhoven, Netherlands with a branch office in India (Bangalore & Pune) & Dubai. We successfully find a candidate and ensure that they get opportunities in line with their aspirations. We offer visa sponsorship for local & international candidates for career-enhancing opportunities. We strongly believe in equal opportunities and hence have a pool of resources with diversified ethnicity.

You will be deployed and work at one of our client sites.


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