Global Head of IT (Executive Director) - Fully Remote

About the role

The Global Head of IT is a senior executive responsible for the strategic direction, implementation, and governance of the organisations information and technology systems. Operating across 14 countries with a user base of 2,000 employees, you will ensures technology investments are aligned with business objectives, foster innovation, and deliver measurable value. This role requires a visionary leader who can balance global standardisation with regional flexibility.

The role is based in France and full remote. Possible international travel expected (25–35%) to support global operations.

Role key objectives

Strategic Technology Leadership

• Define and execute a multi-year global IT strategy aligned with corporate goals across all operating countries.
• Serve as a trusted advisor to the CEO, Board, and C-Suite on technology trends, risks, and opportunities.
• Lead digital transformation initiatives that enhance operational efficiency and competitive advantage.
• Establish a future-ready technology roadmap encompassing cloud, AI, automation, and data analytics.

Global IT Operations & Governance

• Oversee the design, deployment, and reliability of IT infrastructure services
• Establish and enforce IT governance frameworks to ensure consistent service delivery globally.
• Manage IT budgets, ensuring cost-effective procurement and vendor management.
• Define SLA standards and ensure uptime for mission-critical systems and enterprise applications.
• Align with Modaxo group IT and IS strategy and enterprise solutions.
• Implementation of group level initiatives.

Innovation & Digital Transformation

• Champion adoption of emerging technologies including AI/ML, cloud computing, IoT, and low-code/no-code platforms.
• Build a culture of continuous improvement and innovation within the global IT function.
• Lead enterprise-wide ERP, CRM, and collaboration platform modernization efforts.
• Drive data-driven decision-making by establishing robust analytics and business intelligence capabilities.

People & Organizational Leadership

• Build, mentor, and retain a high-performing Enterprise Technology Services team.
• Foster cross-functional collaboration between IT, Finance, Operations, Legal, and HR departments.

Vendor & Partner Management

• Negotiate and manage strategic contracts with global technology vendors, cloud providers, and managed service partners.
• Evaluate and oversee outsourcing relationships to optimize cost, quality, and service delivery.
• Ensure vendor compliance with organizational security, data privacy, and regulatory standards.

QUALIFICATIONS & EXPERIENCE

• Bachelor's degree in Computer Science, Information Technology, Engineering, or related field (required).
• Master's degree or MBA with technology focus strongly preferred.
• 15+ years of progressive IT leadership experience, including 5+ years at HEAD OF IT/VP/Director level.
• Proven track record leading IT teams of 50+ professionals across multiple geographies.
• Experience managing multi-million dollar IT budgets in a multinational corporate environment.
• Certifications: CISA, PMP, TOGAF, ITIL v4 Master, or equivalent highly desirable.

Technical skills required

• Cloud Platforms (AWS, Azure, Google Cloud)

• ERP Systems (SAP, Oracle, JDE )

• IT Governance Frameworks

• Cybersecurity Fundamentals & Risk Management

• Data Analytics, BI & AI/ML Platforms

• DevOps, Agile & Project Portfolio Management

• IT Budget Management & TCO Analysis

• Compliance: GDPR, SOX, ISO 27001, local regs

• Business Continuity & Disaster Recovery Planning

• Unified Communications & Collaboration Tools

Other

On-call availability required for critical system incidents and security events.