Site Reliability Engineer (SRE)

About The Role

SRE Engineer

Location: Mendrisio, Switzerland

Please note, this position is based in our Swiss HQ in Mendrisio, Switzerland, which is 7km over the border from Italy and easily commutable from Milan, Como, Varese or Lugano. We are also happy to assist with your relocation to this beautiful part of Europe and we have a hybrid remote working policy.

Your Role

The Infrastructure Team is responsible for architecting, implementing, and maintaining a performing and elastic infrastructure.

In this role, you will contribute to the definition and the implementation of the infrastructure to make the above a reality. This will require you to collaborate with other team members proactively and contribute to an atmosphere of success where we can quickly achieve goals without breaking things in production.

The SRE works closely with our engineers to build the infrastructure that runs the incredible product we are building together. We strongly believe in automation, and our infrastructure is based on different infrastructures as code technologies.

This role requires participation in the team's on-call rotation, which runs on a weekly basis (one week per shift). On-call duty is compensated in accordance with company policy.

Your Experience

• Advanced expertise in Azure to support our new initiatives around AI architecture and data infrastructure.
• Experience with observability practices on Azure infrastructure, including log management, alerting, and monitoring.
• Experience managing AWS infrastructure to support the team's day-to-day operations.
• Experience in infrastructure as code technology, mainly Terraform, but CloudFormation is a bonus point
• Familiar with cloud architecture patterns and best practices for designing highly available, scalable, and secure systems
• Good understanding of scripting languages such as Python, NodeJs, Golang, and Bash.

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• Good level of expertise in managing relational and no relational databases: PostgreSQL, Redis, and MySql
• Experience with distributed version control systems: mainly Git
• Experience with on-call processes using PagerDuty or similar tools
• High level of English proficiency, both spoken and written
• Ability to work independently and as part of a team, with a sense of urgency and integrity
  
  

Bonus Points

• Experience with building CI/CD pipelines using technologies such as Jenkins or Github Actions
• Passion for coding, automating processes, and shipping features that drive user adoption
  
  

About Us

Wellbeing & benefits

Your wellbeing matters to us. That’s why we offer benefits designed to help you recharge and thrive, including:

• Four weeks of paid vacation per year (that increases to five weeks after two years with the company!) plus two days off per year to volunteer at your favorite non-profit
• 3 days per year for professional development

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• Access to our Benefits Hub, with many discounts and savings!
• Train subscription
• Relocation bonus
• Highly-skilled teammates and lots of opportunities for growth and development
  
  

Personal growth 

Learning and opportunity is at the core of what we do - and that applies to you too! 

You’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content on a variety of tech and business topics.

Our people 

We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We’re proud of the progress we’ve achieved over the last few years to build an inclusive culture and celebrate our diversity.

As a Disability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments.

A Little About QA 

At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years.

Our Mission

We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world.We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solutions draw from deep expertise across Apprenticeships, Instructor-led training, Self-paced Learning and Blended Learning.

You can find out more about us at https://www.qa.com/about/careers/