Site Reliability Engineer

Jobgether • United States

Remote

This Job is No Longer Active This position is no longer accepting applications

AI Summary

Site Reliability Engineer to enhance platform reliability, scalability, and operational performance across cloud-based SaaS environments. Lead incident investigations, implement proactive reliability solutions, and collaborate with engineering and cloud operations teams. Requires 5+ years SRE experience, strong observability and cloud platform expertise, and excellent communication skills.

Key Highlights

Improve platform resilience and reduce incident impact

Lead post-incident analysis and root cause investigations

Develop and implement preventative reliability strategies

Configure and maintain observability tools for monitoring and alerting

Collaborate with engineering, cloud operations, and business teams

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Key Responsibilities

Enhance platform resilience and improve incident management processes

Lead post-incident investigations and perform detailed root cause analyses

Create clear and actionable Root Cause Analysis (RCA) documentation

Develop and implement preventative strategies to improve system reliability

Monitor and improve key reliability metrics including time to resolution

Configure and maintain observability tools for accurate monitoring and alerting

Build client-focused dashboards and alerts to proactively identify performance challenges

Collaborate with Engineering, Cloud Operations, and SRE teams to implement improvements

Provide guidance on effective use of observability tools during investigations

Create feedback loops with engineering teams to improve development practices

Contribute to automation initiatives that streamline incident response workflows

Support SaaS platform reliability by identifying risks and reducing incident impact

Troubleshoot application and infrastructure issues across cloud environments

Technical Skills Required

Site Reliability Engineering Observability Cloud Operations Incident Management Automation Performance Optimization AWS JavaScript SQL C#/.NET Windows environments SQL Server

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Benefits & Perks

Competitive base salary range of $100,000 - $120,000 per year

Eligibility for performance-based bonus opportunities

Medical, dental, and vision coverage

Fully paid vision insurance

Short-term and long-term disability insurance

Basic life insurance

Flexible paid time off options

Paid company holidays

Hybrid work environment with many positions eligible for fully remote work

Generous family leave options

401(k) retirement plan with company match up to 4%

Flexible spending accounts

Health savings accounts

Commuter benefits

Dependent care savings accounts

Employee Assistance Program

Education assistance programs

Wellness reimbursement programs

Additional voluntary benefits including pet insurance, critical illness coverage, and life insurance options

Job Description

The Site Reliability Engineer will play a critical role in improving platform reliability, scalability, and operational performance across cloud-based SaaS environments.This position focuses on reducing incident impact, accelerating resolution times, and building proactive solutions that prevent future disruptions.You will investigate complex technical issues, lead post-incident analysis, and collaborate with engineering teams to strengthen system stability.The role combines reliability engineering, observability, automation, and performance optimization to support mission-critical platforms.

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