Early-career software engineer supporting production applications with Go and Ruby on Rails. Investigate technical issues, resolve escalations, and deliver reliable solutions. Requires strong problem-solving, debugging, and communication skills with ownership mindset.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Nice to Have
Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Software Engineer I - AssureHire (Go) based in United States.
This role offers an exciting opportunity for an early-career software engineer to gain hands-on experience building and supporting production applications.
You will work at the intersection of engineering, customer support, and problem-solving by investigating technical issues and delivering reliable solutions.
The position provides exposure to modern backend technologies, including Go and Ruby on Rails, while encouraging AI-assisted development practices.
You will collaborate with cross-functional teams to improve product quality, resolve customer challenges, and strengthen engineering processes.
This is an ideal opportunity for a developer who enjoys debugging, learning quickly, and taking ownership from investigation through deployment.
You will contribute to a remote-first environment focused on innovation, continuous improvement, and professional growth.
Accountabilities
The Software Engineer I will support the engineering team by resolving technical escalations, developing software improvements, and helping maintain a reliable customer experience. This role combines hands-on coding with troubleshooting, communication, and process improvement responsibilities.
- Own the resolution of technical escalation tickets by investigating, reproducing, diagnosing, and fixing issues reported by customers and internal teams.
- Collaborate with support, product, customer success, and engineering stakeholders to gather context, communicate progress, and provide clear resolution updates.
- Identify issues suitable for engineering fixes, write production-quality code, submit pull requests, participate in reviews, and support deployments.
- Use AI-assisted development tools to accelerate troubleshooting, analyze potential solutions, and improve coding workflows while applying independent technical judgment.
- Contribute to root-cause analysis efforts and help reduce recurring issues through code improvements, documentation updates, and improved operational processes.
- Follow secure development practices, including appropriate access management, secrets handling, and protection of sensitive customer and user information.
- Work across backend technologies to gain experience with production systems, debugging practices, and scalable software development.
- Maintain ownership of assigned issues and follow them through completion while ensuring high-quality outcomes.
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The ideal candidate is an enthusiastic software engineer with strong problem-solving abilities, a willingness to learn, and the ability to communicate effectively with technical and non-technical stakeholders. This role is suited for someone beginning their professional engineering journey who wants meaningful production experience.
- 0-2 years of professional software development experience, including internships, co-ops, or significant academic and personal projects.
- Working proficiency in Go, with Python experience considered a plus.
- Familiarity with relational databases and ability to write and understand SQL queries, preferably with PostgreSQL.
- Strong debugging skills with the ability to analyze logs, reproduce issues, and trace problems across systems.
- Understanding of Unix shell scripting and command-line environments.
- Experience or interest in using AI development tools such as Claude or similar solutions, with the ability to critically evaluate AI-generated code and recommendations.
- Strong written and verbal communication skills, including the ability to explain technical concepts clearly to different audiences.
- Ownership mindset with the ability to independently manage tasks and drive issues through resolution.
- Interest in secure software development practices and responsible handling of sensitive data.
- Competitive annual salary range of $65,000 - $75,000 USD.
- Eligibility for annual bonus opportunities.
- Fully remote work opportunity available anywhere in the United States.
- Health, dental, and vision insurance coverage.
- 401(k) retirement plan with employer match.
- Open paid time off policy and paid holidays.
- Additional annual paid global wellness days.
- Paid parental leave.
- Short-term disability, long-term disability, and life insurance benefits.
- Flexible spending account (FSA) and health savings account (HSA) options.
- Employee assistance program supporting personal and professional well-being.
- Career advancement opportunities and professional development resources.
- Employee recognition programs.
- Access to LinkedIn Learning and continuous learning opportunities.
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We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
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