Software Engineer I - AssureHire (Go)

Jobgether • United States

Remote

This Job is No Longer Active This position is no longer accepting applications

AI Summary

Early-career software engineer supporting production applications with Go and Ruby on Rails. Investigate technical issues, resolve escalations, and deliver reliable solutions. Requires strong problem-solving, debugging, and communication skills with ownership mindset.

Key Highlights

Hands-on experience building and supporting production applications

Resolve technical escalations from customers and internal teams

Work with Go and Ruby on Rails in a remote-first environment

Use AI-assisted development tools for troubleshooting and coding

Key Responsibilities

Support the engineering team by resolving technical escalations, developing software improvements, and helping maintain a reliable customer experience

Own the resolution of technical escalation tickets by investigating, reproducing, diagnosing, and fixing issues reported by customers and internal teams

Collaborate with support, product, customer success, and engineering stakeholders to gather context, communicate progress, and provide clear resolution updates

Identify issues suitable for engineering fixes, write production-quality code, submit pull requests, participate in reviews, and support deployments

Use AI-assisted development tools to accelerate troubleshooting, analyze potential solutions, and improve coding workflows while applying independent technical judgment

Contribute to root-cause analysis efforts and help reduce recurring issues through code improvements, documentation updates, and improved operational processes

Follow secure development practices, including appropriate access management, secrets handling, and protection of sensitive customer and user information

Work across backend technologies to gain experience with production systems, debugging practices, and scalable software development

Maintain ownership of assigned issues and follow them through completion while ensuring high-quality outcomes

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Technical Skills Required

Go Ruby on Rails SQL

Benefits & Perks

Competitive annual salary range of $65,000 - $75,000 USD

Fully remote work opportunity available anywhere in the United States

Health, dental, and vision insurance coverage

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Nice to Have

Python experience considered a plus

Experience or interest in using AI development tools such as Claude or similar solutions

Job Description

This role offers an exciting opportunity for an early-career software engineer to gain hands-on experience building and supporting production applications.You will work at the intersection of engineering, customer support, and problem-solving by investigating technical issues and delivering reliable solutions.The position provides exposure to modern backend technologies, including Go and Ruby on Rails, while encouraging AI-assisted development practices.You will collaborate with cross-functional teams to improve product quality, resolve customer challenges, and strengthen engineering processes.

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