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Director of Technical Solutions - Remote (US Only)

ladders • United State
Remote
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AI Summary

Lead global Technical Solutions team, drive secure & reliable systems, collaborate cross-functionally, and influence architecture & execution quality. Requires 6+ years in customer-facing tech leadership and expertise in offensive security.

Key Highlights
Strategic direction for global Technical Solutions department
Manage and mentor global team, promote high performance
Establish departmental KPIs, align with company growth
Oversee pre-sales engagements, solution architecture methodology
Key Responsibilities
Set strategic direction for global Technical Solutions department
Manage and mentor global team, promote high performance
Establish departmental KPIs, ensure alignment with company growth
Oversee pre-sales engagements, solution architecture methodology
Standardize technical presentations and demo assets for consistency
Serve as executive technical sponsor to resolve client escalations
Collaborate with Product and Engineering on customer needs and roadmaps
Technical Skills Required
Technical Leadership Offensive Security CRM & Project Management
Benefits & Perks
Fully remote work-from-home environment
Inclusive workplace culture

Job Description


For our client, we are seeking a Director Technical Solutions to join the team of a leader in the Technical Services space. This role will lead technical work focused on secure, reliable systems and risk-aware execution. You will work across engineering, product, operations, and business stakeholders to translate complex requirements into practical technology solutions. The position offers the opportunity to influence architecture, execution quality, and the technology capabilities that enable long-term growth within a Technical Services environment.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $147,200 – $184,000 annually

Responsibilities

  • Set strategic direction for the global Technical Solutions department
  • Manage and mentor a global team, promoting high performance
  • Establish departmental KPIs and ensure alignment with company growth
  • Oversee pre-sales engagements and solution architecture methodology
  • Standardize technical presentations and demo assets for consistency
  • Serve as executive technical sponsor to resolve client escalations
  • Collaborate with Product and Engineering on customer needs and roadmaps

Qualifications

  • 6+ years in customer-facing technical leadership (Solutions Architecture, Sales Engineering, or Technical Program Management)
  • 3+ years in a manager-of-managers role managing a global remote team
  • Expertise in Offensive Security: Penetration Testing, Bug Bounty, and Red Teaming
  • Ability to simplify complex technical concepts into business-value messaging for executives
  • Proficient with CRM, project management frameworks, and technical governance documentation

Benefits

  • Fully remote work-from-home environment
  • Inclusive workplace culture valuing diverse backgrounds
  • Emphasis on personal and professional growth for employees

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.


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