AI Summary
We are seeking a highly skilled Senior Infrastructure & Security Engineer to join our remote IT team. This role is ideal for a proactive and experienced professional who can handle advanced troubleshooting, manage and improve IT infrastructures, and ensure the stability, security, and scalability of both internal systems and client environments. Responsibilities include providing advanced technical support, managing servers and security settings, designing infrastructure improvements, configuring networking components, supporting automation tools, and ensuring compliance with security and data protection best practices.
Key Highlights
Remote position requiring LATAM-based candidates bilingual in Spanish and English
7+ years of IT infrastructure, systems administration, or MSP experience
Hands-on experience with Microsoft 365, Azure, AWS, and QuickBooks required
Fully remote work environment with exposure to diverse U.S.-based clients
Key Responsibilities
Provide advanced technical support and remote troubleshooting for network, hardware, and software issues
Manage, monitor, and optimize servers, user accounts, and security settings in Microsoft 365, Google Workspace, and cloud environments
Administer, configure, and maintain IT systems, backups, and disaster recovery processes
Design and implement infrastructure improvements to enhance performance, security, and scalability
Configure and support networking components (firewalls, VPNs, VLANs, routing)
Support automation and integration of IT systems using tools like Zoho, Monday, or similar platforms
Lead or assist in incident response efforts, including security-related events and high-priority outages
Document procedures, configurations, and technical environments accurately
Assist with onboarding and access management across multiple client accounts
Escalate critical incidents to the Head of IT when necessary while maintaining ownership and follow-up
Proactively identify opportunities to improve workflows, reliability, and security standards
Ensure compliance with security and data protection best practices across all environments
Technical Skills Required
Benefits & Perks
Long-term contractor collaboration
Fully remote work environment
Exposure to diverse U.S.-based clients and infrastructure projects
Job Description
This is a remote position.
Only LATAM-based candidates (bilingual in Spanish and English)
We are seeking a highly skilled Senior Infrastructure & Security Engineer to join our remote IT team. This role is ideal for a proactive and experienced professional who can handle advanced troubleshooting, manage and improve IT infrastructures, and ensure the stability, security, and scalability of both internal systems and client environments.
Responsibilities
- Provide advanced technical support and remote troubleshooting for network, hardware, and software issues.
- Manage, monitor, and optimize servers, user accounts, and security settings in Microsoft 365, Google Workspace, and cloud environments.
- Administer, configure, and maintain IT systems, backups, and disaster recovery processes.
- Design and implement infrastructure improvements to enhance performance, security, and scalability.
- Configure and support networking components (firewalls, VPNs, VLANs, routing).
- Support automation and integration of IT systems using tools like Zoho, Monday, or similar platforms.
- Hands-on experience with QuickBooks is REQUIRED (the candidate must be comfortable supporting users and troubleshooting QuickBooks-related issues).
- Lead or assist in incident response efforts, including security-related events and high-priority outages.
- Document procedures, configurations, and technical environments accurately.
- Assist with onboarding and access management across multiple client accounts.
- Escalate critical incidents to the Head of IT when necessary while maintaining ownership and follow-up.
- Proactively identify opportunities to improve workflows, reliability, and security standards.
- Ensure compliance with security and data protection best practices across all environments.
Interested in remote work opportunities in IT & Network Engineering? Discover IT & Network Engineering Remote Jobs featuring exclusive positions from top companies that offer flexible work arrangements.
- 7+ years of experience in IT infrastructure, systems administration, or MSP environments.
- Strong knowledge of networking (firewalls, VPNs, Windows & Mac environments).
- Hands-on experience with Microsoft 365, Azure, AWS, or similar cloud platforms.
- Experience managing backups, disaster recovery, and endpoint security.
- Familiarity with automation or system integrations (Zoho, Monday, or similar tools).
- Ability to troubleshoot complex issues independently.
- Strong English communication and documentation skills (B2–C1 required).
- Ability to manage priorities and work effectively in a fully remote environment.
- Reliable workstation setup and stable internet connection.
Browse our curated collection of remote jobs across all categories and industries, featuring positions from top companies worldwide.
- Long-term contractor collaboration.
- Fully remote work environment.
- Exposure to diverse U.S.-based clients and infrastructure projects.
- Opportunities for professional growth and technical specialization.
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