We are seeking a Senior Support Engineer to join our AI infrastructure startup in San Francisco. The role involves solving complex technical problems, supporting customers directly, and working with on-premise products in a fast-paced environment. Candidates should have strong debugging skills, Python experience, and 3+ years of engineering experience.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Nice to Have
Job Description
🚨 Hiring: Senior Support Engineer | San Francisco (Relocation Available)
I'm partnering with a fast-growing, profitable AI infrastructure startup that's looking to hire a Senior Support Engineer to join their team in San Francisco.
If you enjoy solving complex technical problems, working directly with customers, and thriving in a fast-paced startup environment, this could be a great fit.
Why join?
🔹 Build the infrastructure powering access to 100+ LLMs
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🔹 Trusted by enterprise customers including NASA, Adobe, and NVIDIA
🔹 YC-backed and fully profitable
🔹 Over $14M ARR with exceptional month-over-month growth
🔹 Small, high-impact engineering team where you'll have real ownership
What they're looking for:
• 3+ years of engineering experience
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• Strong debugging and troubleshooting skills
• Experience supporting or working with on-premise products
• Python experience
• Startup experience and comfort working in a fast-moving environment
• Excellent communication skills—you'll work directly with customers on onboarding and technical issues
• Comfortable participating in an on-call rotation
Interested in relocating to United State? Check out our comprehensive Relocation Jobs in United State page with detailed relocation packages and benefits.
This is an opportunity for someone who loves problem-solving, enjoys customer interaction, and wants to make a tangible impact at a rapidly scaling AI company.
📍 Location: San Francisco (relocation assistance available)
💰 Compensation: $120K–$170K base + equity (flexibility for exceptional candidates)
If you're interested—or know someone who might be—send me a message. I'd be happy to share more about the company and role.
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