Application Support Engineer - B2B Credit Applications

Smart Consulting • Portugal

Visa Sponsorship Relocation

This Job is No Longer Active This position is no longer accepting applications

AI Summary

Provide technical support and incident resolution for B2B credit applications in a demanding technical environment. Collaborate with technology and business teams using Agile practices to ensure service quality and continuous improvement. Requires 2-3 years of application support or development experience with Java, mainframe, and DB2.

Key Highlights

Application Support for B2B credit applications

Agile methodology and Jira/Confluence/ServiceNow experience

Java, mainframe, and DB2 technical skills

Banking/fintech industry experience valued

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Key Responsibilities

Analyze, diagnose, and resolve incidents related to B2B credit applications

Identify system failures and propose effective corrective solutions

Monitor and resolve tickets within defined SLA

Collaborate with technical teams and business stakeholders to resolve complex problems

Document incidents, resolutions, and knowledge base contributions

Participate actively in Agile rituals including daily stand-ups, retros, sprint planning

Technical Skills Required

Java DB2 Agile

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Benefits & Perks

Full visa support

Relocation package

Hybrid work model

Job Description

🚀 Procuramos um(a) Application Support para integrar uma equipa focada no suporte e resolução de incidentes em aplicações B2B de crédito, num contexto técnico exigente e com forte interação entre equipas de tecnologia e negócio.

Este é um papel orientado à análise, troubleshooting e resolução de incidentes, com participação ativa em práticas Agile e contribuição para a melhoria contínua da equipa.

🧑 💻 Como será o teu dia a dia:

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