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Disaster Recovery and Incident Management Specialist

Malta
Relocation
This Job is No Longer Active This position is no longer accepting applications

Ensure organisational resilience by developing comprehensive disaster recovery plans and managing incident lifecycles to minimise business disruption. Contribute to risk assessments, DR plan implementation, and ongoing maintenance. Collaborate with IT teams and stakeholders to align DR plans with business continuity objectives.

Key Highlights
Develop comprehensive disaster recovery plans for critical IT systems and applications
Conduct risk assessments and impact analysis to identify potential threats and prioritise recovery efforts
Collaborate with IT teams and stakeholders to ensure DR plans align with business continuity objectives
Key Responsibilities
Contributing to the development, implementation and ongoing maintenance of comprehensive DR plans for all critical IT systems and applications covering various failure scenarios.
Participating in risk assessments and impact analysis to identify potential threats and prioritise recovery efforts.
Working together with IT teams and business stakeholders to ensure DR plans align with overall business continuity objectives, including the definition of recovery time objectives (RTOs) and recovery point objectives (RPOs).
Compiling and maintaining disaster recovery and incident response documentation, including runbooks and playbooks.
Conducting regular DR testing exercises to identify weaknesses and continuously improve recovery processes.
Assisting in the preparation and holding of training and awareness programmes for staff on disaster recovery procedures and incident response procedures and best practices.
Coordinating the incident management response for high priority IT disruptions, ensuring timely resolution and minimal business impact.
Assessing low priority incidents to identify recurring trends that could indicate potentially more serious but yet undetected issue.
Supporting root cause analysis to identify underlying problems and implement preventative measures to minimise future occurrences.
Contributing to the development of up-to-date incident response documentation, including procedures and escalation protocols.
Collaborating with IT teams and business stakeholders to ensure effective communication and coordinated response during incidents.
Building relationships with key stakeholders across the organisation to promote awareness and understanding of DR and IM procedures and championing the importance of disaster preparedness and business continuity within the organisation.
Participating in conferences and training to stay at the forefront of DR and IM best practices.
Staying abreast with industry trends and emerging technologies/threats to identify and suggest improvements to the organisation’s DR and IM programmes.
Technical Skills Required
Disaster Recovery Incident Management IT Service Management
Benefits & Perks
Bank Holidays and additional vacation leave days
Free basic health insurance
Relocation assistance and packages for expats
Nice to Have
Previous hand-on experience utilising disaster recovery and incident management tools and technologies.
Certifications in Disaster Recovery (e.g. EDRP) and Incident Management (e.g. ITIL), MQF Level 4 qualification in Pure Mathematics.

Job Description

Application Closes: 30 July 2026

Role: Disaster Recovery and Incident Management Specialist

Function: Chief Information Officer

Department: IT Operational Resilience & Recovery

Section: IT Resilience Governance

Reports to: Disaster Recovery and Incident Manager

 

 

Job Summary

Overall Purpose:

The job holder is responsible in ensuring that the organisation’s resilience by developing comprehensive disaster recovery (DR) plans, as well as managing the lifecycle of incidents to minimise disruption to business operations, thus playing a crucial role in guaranteeing our organisation's preparedness for disruptive events and efficient response to IT incidents.

 

Key Responsibilities

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