IT Engineer - Member of Technical Staff

reflection • United States

Visa Sponsorship

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AI Summary

Reflection AI is seeking an IT Engineer to manage operational, strategic, and project-based responsibilities with autonomy. The role involves handling day-to-day IT requests, defining systems and processes, and supporting IT Security initiatives. The ideal candidate has recent experience with Tier 1 and Tier 2 IT support and comfort working in a customer-facing role.

Key Highlights

Manage day-to-day operational IT requests

Define and implement systems and processes to improve IT function

Support IT Security initiatives and provide white-glove operational support for executives

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Key Responsibilities

Handle day-to-day operational IT requests

Define and implement systems and processes to improve IT function

Act as the on-prem IT lead at the New York headquarters

Provide white-glove operational support for executives

Facilitate rapid growth by providing a friendly onboarding experience for new employees

Assist with the design and deployment of IT systems

Support IT Security initiatives

Manage SaaS platforms and spend

Assist with the buildout of new offices

Technical Skills Required

IT support Okta MDM solutions

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Benefits & Perks

Top-tier compensation

Stock options

Comprehensive medical, dental, vision, and life insurance

Annual wellness allowance

Lunch and dinner provided in the office daily

Unlimited paid time off in the U.S. and 30 days in the U.K.

22 weeks paid parental leave

Visa sponsorship

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Nice to Have

Linux experience

FleetDM experience

Job Description

Reflection is a research lab making intelligence open and accessible for everyone to use, customize, and build on. We build open models that let anyone control their intelligence and help shape the future of AI. Our mission: make intelligence open and accessible to all.

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