Ascension
United States
Enterprise WAN & SD-WAN Architect
Networking Full-time Mid-Senior level 10h ago
- BGP
- Ccie
- Ccnp
- Cloud
R
AI Summary
Provide Tier 2/3 end-user support and systems administration for a healthcare organization's Microsoft-focused environment. Manage Microsoft 365, Entra ID, Exchange Online, Teams, SharePoint, and Intune while handling hardware, software, and networking issues. Requires 5+ years of IT support experience with strong Windows and networking fundamentals.
Key Highlights
5+ years IT support experience required
Microsoft 365 and Azure AD administration
Windows-based systems and networking troubleshooting
Remote work with EST hours
Key Responsibilities
Provide Tier 2 and Tier 3 support for hardware, software, account access, and infrastructure issues
Administer Microsoft 365, Entra ID (Azure AD), Exchange Online, Teams, SharePoint, and Intune
Manage user accounts, permissions, security groups, and device inventories
Handle onboarding and offboarding activities
Support endpoint management, software deployment, patching, and compliance initiatives
Troubleshoot networking issues involving DNS, DHCP, VPN, TCP/IP, and wireless connectivity
Work closely with end users to deliver high-level customer support
Identify recurring problems and recommend process improvements
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Technical Skills Required
Benefits & Perks
Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
401(k) plan eligibility
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Nice to Have
Healthcare industry experience
Experience supporting multi-site organizations
Mac support experience
MDM and endpoint security experience
Exposure to Azure cloud administration
Interest in AI and emerging technologies
Job Description
Remote Systems Administrator
Location: 100% Remote (Must be comfortable working EST hours)
Duration: 3–6 Month Contract with Potential Conversion
Pay Range: $30-38/hr DOE
We're looking for a Systems Administrator with strong end-user support experience to join a growing healthcare organization that is currently expanding its IT team. This role is a blend of Tier 2/3 support and systems administration, providing hands-on support while helping manage and improve a Microsoft-focused environment.
What You'll Be Doing
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