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Senior Business Analyst / Project Manager

uspio • Cyprus
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AI Summary

Lead cross-functional initiatives and transformation projects across organizational, product, and operational domains. Analyze business processes, define requirements, and coordinate execution with stakeholders. Requires 4+ years of experience in project management or business analysis with strong communication skills.

Key Highlights
Portfolio management of diverse organizational and product initiatives
Business process analysis and requirement formalization
CRM and internal system implementation and optimization
Cross-team coordination with Product, Engineering, Sales, and Operations
Key Responsibilities
Manage a portfolio of diverse initiatives and projects (organizational, product, operational)
Define goals, expected outcomes, timelines, and ownership
Monitor execution and identify risks and deviations at an early stage
Coordinate tasks across teams and stakeholders
Analyze current business processes, interaction channels, and internal systems
Collect and formalize requirements (business, functional, and non-functional)
Prepare analytical materials and recommendations for improvements
Participate in solution architecture analysis and assess the impact of changes on related processes
Support complex changes (relocation, reorganization, tool replacement)
Implement and evolve CRM and other internal systems
Optimize cross-team interaction and workflows
Work closely with Product, Engineering, Sales, Operations teams, and external vendors
Ensure transparency of task statuses and agreements
Document decisions and follow up on execution
Technical Skills Required
Project Management Business Analysis CRM Systems Process Optimization
Benefits & Perks
Official employment and support for a work visa
Opportunities for professional growth
Friendly work environment
Flexible start to the workday
Nice to Have
Experience participating in organizational change or large-scale internal projects
Technical background or close collaboration experience with engineering teams
Knowledge of BPMN, UML, or other process modeling techniques
Experience optimizing sales, marketing, or operational channels

Job Description


Responsibilities

Initiative and Project Management

  • Manage a portfolio of diverse initiatives and projects (organizational, product, operational).
  • Define goals, expected outcomes, timelines, and ownership.
  • Monitor execution and identify risks and deviations at an early stage.
  • Coordinate tasks across teams and stakeholders.

Business and System Analysis

  • Analyze current business processes, interaction channels, and internal systems.
  • Collect and formalize requirements (business, functional, and non-functional).
  • Prepare analytical materials and recommendations for improvements.
  • Participate in solution architecture analysis and assess the impact of changes on related processes.

Transformation Initiatives

  • Support complex changes (relocation, reorganization, tool replacement).
  • Implement and evolve CRM and other internal systems.
  • Optimize cross-team interaction and workflows.

Communication and Coordination

  • Work closely with Product, Engineering, Sales, Operations teams, and external vendors.
  • Ensure transparency of task statuses and agreements.
  • Document decisions and follow up on execution.

Requirements

  • 4+ years of experience as a Project Manager, Business Analyst, Delivery Manager, or in a related role.
  • Experience in product or technology companies (B2B is a plus).
  • Ability to work with diverse tasks and in environments with changing inputs.
  • Experience implementing or supporting CRM or internal systems.
  • Strong skills in structuring requirements and processes.
  • Understanding of how business, product, and technical implementation interact.
  • Strong communication skills and experience working with various stakeholders.
  • English proficiency at B2 level or higher.

Nice to Have

  • Experience participating in organizational change or large-scale internal projects.
  • Technical background or close collaboration experience with engineering teams.
  • Knowledge of BPMN, UML, or other process modeling techniques.
  • Experience optimizing sales, marketing, or operational channels.

We offer

  • Official employment and support for a work visa
  • Opportunities for professional growth
  • Friendly work environment
  • Flexible start to the workday

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