IT Support Engineer (Level 1/2)

A2G Consulting BV (A2G Technologies) • Netherlands

Visa Sponsorship

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AI Summary

We are seeking a proactive IT Support Engineer to provide technical support and maintain IT infrastructure. The ideal candidate will troubleshoot hardware and software issues and contribute to a secure IT environment. The role requires 6-8 years of experience in IT support or service desk environments.

Key Highlights

Technical support and IT infrastructure maintenance

Troubleshooting hardware and software issues

Contribution to a secure IT environment

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Key Responsibilities

Monitor support ticket queues and resolve technical issues

Escalate complex issues to Tier 3 support or external vendors

Provide technical support for hardware and software

Technical Skills Required

Windows operating systems Microsoft Office 365 IT ticketing systems

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Benefits & Perks

Competitive Gross Salary

20 days of holiday per year

Visa Sponsorship for Candidate & Dependants

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Nice to Have

Microsoft 365 administration

Virtualization technologies such as VMware or Hyper-V

ITIL Foundation or other relevant IT certifications

Job Description

Contract: 12 months (subject to extension).

Location: Amsterdam, Netherlands.

Salary: Not a constraint for the right candidate!

Experience: 6-8 years.

Hybrid: 2 days Work from Home 3 days Work from Office

Your Profile & DNA:

We are looking for a proactive IT Support Engineer (Level 1/2) to provide technical support, maintain IT infrastructure, and ensure smooth day-to-day operations. The ideal candidate will troubleshoot hardware and software issues, manage IT assets, support end users, and contribute to maintaining a secure and reliable IT environment.

Roles & Responsibilities

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