Careerbuilder
United States
Backend Developer
Programming Mid-Senior level 2h ago
- Asp.net
- AWS
- Cloud
- Django
L
AI Summary
Join a leader in the Finance & Insurance space as a Director People Experience Center. This role will advance people and talent initiatives, strengthen organizational effectiveness, and enhance employee experience. The position requires a strong leader with experience in scaled service center operations, redesigning service delivery models, and deploying automation and AI solutions.
Key Highlights
Lead strategy and operating model for the People Experience Center
Oversee end-to-end service delivery and develop a high-performing PEC team
Drive transformation to an AI-enabled PEC and manage operational excellence
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Key Responsibilities
Lead strategy and operating model for the People Experience Center ensuring alignment with enterprise priorities
Oversee end-to-end service delivery ensuring timely and empathetic support
Develop and lead a high-performing PEC team focused on capability and career growth
Connect across the People Organization to enhance employee lifecycle experiences
Drive transformation to an AI-enabled PEC
Manage operational excellence and vendor processes to ensure seamless service delivery
Lead technology roadmap for PEC to enhance digital experience through automation
Technical Skills Required
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Benefits & Perks
Career development opportunities
Culture of accountability and improvement
Flexibility in a dynamic work environment
Job Description
For our client, we are seeking a Director People Experience Center to join the team of a leader in the Finance & Insurance space. This role will advance people and talent initiatives that strengthen organizational effectiveness, leadership capability, and employee experience. You will partner with global leaders, HR centers of excellence, and functional stakeholders to create consistent practices across teams and regions. The position offers the opportunity to influence culture, talent strategy, and scalable people operations within a regulated financial services environment.Location: Remote - US based candidates only, no visa sponsorship availableCompensation: $103,800 – $173,300 annually
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