Service Delivery Lead

A2G Consulting BV (A2G Technologies) • Netherlands

Visa Sponsorship

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AI Summary

Lead delivery coordination for ServiceNow projects, drive Agile project execution, and ensure successful project delivery.

Key Highlights

Lead delivery coordination for ServiceNow projects

Drive Agile project execution

Ensure successful project delivery

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Key Responsibilities

Lead delivery coordination for ServiceNow projects across your delivery hub

Act as the primary point of contact for Solution Architects on resource planning, scheduling, and delivery escalations

Drive Agile project execution, including sprint planning, backlog management, and capacity planning

Monitor project progress, manage risks, and ensure timely resolution of delivery issues

Track SLA adherence, resource utilization, and delivery performance through regular reporting

Coordinate onboarding for new team members and support effective team collaboration

Work closely with architects, technical teams, project managers, and business stakeholders to ensure successful project delivery

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Technical Skills Required

ServiceNow Agile/Scrum delivery Sprint and backlog management

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Benefits & Perks

20 days of holiday per year

Encourage Personal Development - Certification (Certification Charges reimbursed)

Income Tax Return Filing

Visa Sponsorship for Candidate & Dependants

Possibility of bonus

Job Description

Contract: 12 months (subject to extension).

Location: Amsterdam, Netherlands.

Salary: Not a constraint for the right candidate!

Experience: 6-8 years.

Hybrid: 2 days Work from Home 3 days Work from Office

Your Profile & DNA:

We are looking for an experienced Service Delivery Lead with 10+ years of experience to oversee delivery coordination for our ServiceNow engagements. This role serves as the primary point of contact for Solution Architects on resource planning, project scheduling, and delivery escalations while ensuring successful execution across multiple workstreams.

Roles & Responsibilities

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