Technical Support Engineer (Application & API Support)

A2G Consulting BV (A2G Technologies) • Netherlands

Visa Sponsorship

This Job is No Longer Active This position is no longer accepting applications

AI Summary

We are seeking a proactive and customer-focused Technical Support Engineer to provide technical support for enterprise applications and APIs. You will be responsible for incident management, API troubleshooting, system monitoring, and collaborating with engineering teams to ensure high system availability. The ideal candidate has 6-8 years of experience, strong REST API knowledge, and hands-on experience with monitoring tools like Zabbix, Grafana, or Datadog.

Key Highlights

12-month contract with possibility of extension

Hybrid work model: 2 days remote, 3 days in-office in Amsterdam

Visa sponsorship available for candidate and dependants

Searching for Devops roles that provide visa sponsorship? Connect with international employers through Devops Jobs with Visa Sponsorship opportunities actively seeking talented professionals.

Key Responsibilities

Serve as the primary responder for high-severity production incidents.

Troubleshoot application issues by analyzing system logs and managing support tickets.

Support enterprise customers with REST API troubleshooting and data flow analysis.

Monitor application, server, and infrastructure performance using tools such as Zabbix, Grafana, or Datadog.

Collaborate with engineering teams to identify recurring issues and improve platform reliability.

Document incident resolutions, system configurations, SOPs, and knowledge base articles to support operational excellence.

Technical Skills Required

REST APIs Monitoring Tools Log Analysis

Explore our comprehensive directory of visa sponsorship jobs from employers worldwide who are ready to sponsor talented international professionals.

Benefits & Perks

20 days of holiday per year

Certification charges reimbursed

Income Tax Return Filing

Visa Sponsorship for Candidate & Dependants

Possibility of bonus

Interested in opportunities specifically in Netherlands? Discover our dedicated Visa Sponsorship Jobs in Netherlands page featuring roles from top employers in this location.

Nice to Have

Experience supporting enterprise or SaaS applications.

Knowledge of SQL and database troubleshooting.

Familiarity with cloud platforms, ITIL, or DevOps practices.

Experience working in Agile environments.

Job Description

Contract: 12 months (subject to extension).

Location: Amsterdam, Netherlands.

Salary: Not a constraint for the right candidate!

Experience: 6-8 years.

Hybrid: 2 days Work from Home 3 days Work from Office

Your Profile & DNA:

We are seeking a proactive and customer-focused Technical Support Engineer to provide technical support for enterprise applications and APIs. In this role, you will be responsible for incident management, API troubleshooting, system monitoring, and collaborating with engineering teams to ensure high system availability and continuous service improvement.

Roles & Responsibilities

Want the full job description? Read the complete details on LinkedIn, the original posting.

Continue on LinkedIn

This is a short excerpt. All rights to the full description belong to its original publisher.