Manychat is seeking a Head of People Operations to build and run a distributed hub model, delivering an excellent people experience across multiple locations. The role involves leading distributed hub teams, building autonomy, and partnering with domain leads. The ideal candidate has 10+ years of experience in People Operations, HR Operations, or Operations leadership in multinational environments.
Key Highlights
Lead distributed hub teams across multiple countries and employment frameworks
Build autonomy and partner with domain leads
Default to automation for repeatable operational tasks
Key Responsibilities
Lead the Hub Model and own People Operations across all hubs
Set the standard for excellent hub execution and hold it across all locations
Run the weekly sync rhythm with each hub and build the hub community
Own outcomes, not process, and remove blockers
Partner with domain leads and define what success looks like in each location
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Technical Skills Required
People Operations
HR Operations
Operations leadership
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Benefits & Perks
Hybrid onboarding and relocation support
Comprehensive health insurance
Professional development budget
Flexible benefits package
Hybrid work and flexible time off
Job Description
Creating content that resonates is great — turning that attention into growth is even better. That's what Manychat does.Our AI-powered automations help creators and brands engage with audiences across Instagram, Messenger, WhatsApp, and TikTok — at the right moment, with the right message, minus the manual work.We're 400+ people across three continents behind the leading platform for conversational growth, with AI skills shaping how we build, how we work, and how we grow.We are looking for a to build and run a distributed hub model that delivers an excellent people experience — in every location, every day.
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