Senior Training Manager

Jobgether • United States

Remote

This Job is No Longer Active This position is no longer accepting applications

AI Summary

Lead the strategic planning, development, and continuous improvement of training programs. Manage a team of training specialists and develop knowledge repositories. Apply instructional design best practices to create engaging learning experiences.

Key Highlights

Lead the strategic planning, development, and continuous improvement of training programs

Manage a team of training specialists and develop knowledge repositories

Apply instructional design best practices to create engaging learning experiences

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Key Responsibilities

Lead the strategic planning, development, and continuous improvement of training programs, onboarding initiatives, and knowledge management processes

Manage and mentor a team of training specialists while providing leadership to the support desk function

Develop, maintain, and enhance knowledge repositories, training documentation, and learning resources

Technical Skills Required

Instructional Design Adult Learning Principles Training Program Development

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Benefits & Perks

Competitive salary ranging from $86,750-$94,750

Fully remote work environment

Comprehensive medical, dental, and vision insurance

Job Description

This leadership role offers the opportunity to shape the training strategy and knowledge management framework for a high-performing customer service organization. You will drive the design, implementation, and continuous improvement of learning programs that enhance employee performance, operational excellence, and customer satisfaction. Working in a collaborative remote environment, you will lead a team of training professionals, develop scalable learning solutions, and support organizational growth through effective coaching and change management. This position is ideal for an experienced learning and development leader who thrives on building impactful training initiatives, optimizing knowledge resources, and empowering teams to succeed.

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