Talenthop
United States
Senior Linux Systems Administrator
- Ansible
- AWS
- Bash
- Cloud
C
AI Summary
IT Support Specialist role supporting a fully remote team with day-to-day help desk, SaaS hygiene, and security partnerships.
Key Highlights
Fully remote IT support role
Hands-on help desk and SaaS management
Partner with security on MFA and endpoint security
Key Responsibilities
Serve as the first point of contact for employee IT requests across Slack, email, and tickets
Troubleshoot Mac, Windows, and mobile device issues
Manage SaaS app provisioning, deprovisioning, and access reviews
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Technical Skills Required
Benefits & Perks
$55,000 - $80,000 per year
Fully remote work environment
Medical, dental, and vision insurance
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Nice to Have
Light scripting (Bash, PowerShell, or Python)
MDM experience (Jamf, Kandji, Intune)
Prior remote-first or startup IT experience
Job Description
ABOUT THE ROLE
We are supporting our client on a search for an IT Support Specialist who will be the friendly, capable face of IT for a fully remote team. This is a hands-on seat where you will own the day-to-day help desk, drive SaaS hygiene, and partner with security on the basics that keep the company humming.
You will work fully remote across US time zones. We are open to junior IT support and help desk professionals, sysadmins ready for a remote role, and career changers with prior tech support exposure.
COMPENSATION
$55,000 – $80,000 per year, depending on experience.
WHAT YOU'LL DO
- Serve as the first point of contact for employee IT requests across Slack, email, and tickets
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