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Senior IT Operations Engineer - Second Line Support & Automation

bolt • India
Remote
This Job is No Longer Active This position is no longer accepting applications

Maintain secure, efficient IT environment. Troubleshoot complex issues. Automate processes using low-code platforms. Work night shifts (PST) in a remote, contract-to-hire role.

Key Highlights
Ensure exceptional IT system performance
Adopt automation-first mindset
Manage tech stack from identity to endpoint
Key Responsibilities
Provide top-notch support to users
Resolve complex technical issues
Manage and streamline tech stack
Write documentation and keep stakeholders informed
Develop business continuity procedures
Build and maintain Slack automations
Technical Skills Required
Windows and macOS troubleshooting G Suite and Microsoft 365 MDM (Jamf, Kandji, Intune) and SSO (Okta, OneLogin)
Benefits & Perks
Shift allowance
Contract-to-hire with full-time potential
Fully remote work

Job Description

Bolt powers frictionless experiences for retailers and customers at every step of the shopping journey—from login to checkout.
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