AI Summary
Deliver end-user IT support and service-desk operations for a fully distributed workforce. Provide tier 1–2 support, endpoint management, and onboarding/offboarding. Administer SaaS and cloud identity/access, IT asset management, and build automation scripts.
Key Highlights
Remote work opportunity
6+ months contract duration
IT support and service-desk operations
Key Responsibilities
Provide tier 1–2 support, endpoint management and onboarding/offboarding
Administer SaaS and cloud identity/access (SSO, MFA) and IT asset management
Build automation and scripts to streamline support and provisioning workflows
Technical Skills Required
Job Description
Dice is the leading career destination for tech experts at every stage of their careers. Our client, UniqueHire Consulting LLC, is seeking the following. Apply via Dice today!
Job Title: IT Support Engineer
Location: Remote
Duration: 6+ Months Contract
Client - SONATA
Role Summary
Deliver end-user IT support and service-desk operations, administering cloud and SaaS identity,
endpoints and access for a fully distributed workforce.
Interested in remote work opportunities in IT & Network Engineering? Discover IT & Network Engineering Remote Jobs featuring exclusive positions from top companies that offer flexible work arrangements.
- Provide tier 1–2 support, endpoint management and onboarding/offboarding.
- Administer SaaS and cloud identity/access (SSO, MFA) and IT asset management.
- Build automation and scripts to streamline support and provisioning workflows.
- Service Desk lead track: manage queue, SLAs, ticketing operations and a small support team.
- AWS / cloud admin
- Scripting (Python)
- SQL (basic)
- Familiarity with cloud/SaaS administration (incl. AWS), scripting for automation
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- ITSM tooling (ServiceNow, Jira Service Management).
- MDM/endpoint tools (Jamf, Intune).
- Identity platforms (Okta, Google Workspace).
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