C
Operations Specialist - Top Secret Clearance
Relocation
AI Summary
Support 24/7 operations for U.S. government missions in Virginia Beach, VA. Monitor and troubleshoot mission-critical systems including generators, HVAC, IT hardware, and networks. Provide escalation management, documentation, training, and procedural updates while maintaining project scope and deadlines.
Key Highlights
Active DoD Top Secret clearance required
24/7 rotating watch support
Escalation manager liaison for rapid restoration
Develop SOPs and project status reports
Front-line IT hardware/software/network support
Mentor junior watch standers
Handle multiple issues with judgment and initiative
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Key Responsibilities
Oversee daily operations as a member of a 24/7 support team
Monitor mission and support systems including generators, HVAC, servers, clients, routers, switches, and telecommunications cabling
Provide basic troubleshooting skills to resolve technical issues
Act as escalation manager liaison between operations and support elements for rapid restoration notification
Provide timely updates to customers, Senior Leadership, and the Program Manager for situational awareness documentation
Conduct pass down briefings, maintain pass down logs, and present to on-coming watch teams
Train and mentor newly assigned and/or junior watch standers
Prepare and administer operations procedures and initiate ongoing updates and changes
Conduct routine project status meetings with Government Project Managers and company project team
Identify project challenges and risks and offer alternatives to achieve success
Facilitate or participate in creation of document deliverables such as SOPs, System Assessments, and Project Status Reports
Instruct craft personnel and technical staff in equipment and systems operations
Ensure project deadlines are kept and tasks remain within project scope
Assist in operations and maintenance of the organization
Provide front-line and high-level IT hardware, software, and network support to internal and/or external clients
Reply to requests for technical assistance and identify, troubleshoot, and resolve technical issues
Support core business applications, virtual environments, firewalls, and networking
Plan, design, configure, and implement IT hardware and software systems
Monitor and maintain physical and virtual servers, appliances, and applications
Technical Skills Required
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Benefits & Perks
Medical insurance
Dental insurance
Vision insurance
Life insurance
Accident insurance
Critical illness insurance
401(k) immediate vesting and match
Paid time off
Company holidays
Tuition and training support
Relocation assistance
Sign-on bonuses
Performance-based bonuses
Employee referral program
Tickets at Work
EAP wellness initiatives
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Nice to Have
Act as escalation manager liaison between operations and support elements for rapid restoration notification
Show initiative and ability to work within a team while keeping Cambridge management informed of shifting priorities and challenges
Well organized and detail orientated
Ability to follow Standard Operating Procedures (SOP)
Willing and able to work shift, overtime, holidays, and weekends as required
Ability to establish confidence and credibility with managers and senior level Navy leaders
Ability to foster open communications within teams
Ability to work effectively in diverse environments including civilians, military, and contractors
Ability to concurrently handle multiple issues and assignments
Ability to work on assignments requiring considerable judgment and initiative
Ability to develop solutions to routine technical problems following detailed instructions
Proficient with modern IT tools and infrastructure technologies
Job Description
Join a dynamic global team united by shared values: commitment, integrity, and perseverance. At Cambridge, you’ll work alongside top talent worldwide, tackling some of today’s most complex and critical challenges in defense and security.We are currently seeking an Operations Specialist to support operations in Virginia Beach, VA. This is a full-time CONUS position requiring an active DoD TS/SCI clearance.As an Operations Specialist, you will play a critical role in 24/7 operations, that serve U.S. government missions. This role falls under Systems Support Specialist within our compensation framework. You will:
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