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Senior Identity and Access Management (IAM) Operations Engineer

pacific life • United State
Relocation
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Pacific Life is seeking an experienced Identity and Access Management (IAM) Operations Engineer to deliver and support Entra ID and Active Directory services across the enterprise. This role involves implementing IAM strategies, supporting SSO/MFA/conditional access, and automating processes to improve service maturity and resiliency. Candidates should have 10+ years of information security experience with deep expertise in directory services, Active Directory, and Microsoft Entra ID.

Key Highlights
Deliver and support multi-year IAM strategy for on-premise, cloud, and hybrid directory services
Expertise in Entra ID, Active Directory, SSO, MFA, and Conditional Access Policies
Hands-on automation using PowerShell/Python, MS Graph, and PowerBI
10+ years of Information Security experience with strong focus on directory services
Offices in Newport Beach, CA or Omaha, NE; relocation assistance may be provided
Key Responsibilities
Serve as an Active Directory and Entra ID Operations Engineer for the IAM department
Deliver and support the multi-year plan incorporating on-premise, cloud-based, and hybrid directory services solutions
Deliver and support the multi-year plan for workforce authentication leveraging SSO, MFA, and conditional access policies
Define best practices and develop troubleshooting processes, methodologies, standards, alerts, and reporting from Entra ID services for operational monitoring
Provide monitoring and support of integrated business applications and end-users ensuring required uptime and resiliency
Create solutions that drive full automation, self-service, and resiliency
Identify, manage, and escalate project risks, issues, and roadblocks to timely delivery
Partner with internal technical teams to ensure strategy and roadmaps are well understood while monitoring successful implementation
Develop and implement program communications framework and metrics to ensure well-informed stakeholders, customers, and IAM colleagues
Contribute to the development and maintenance of information security strategy and architecture
Technical Skills Required
Microsoft Entra ID Active Directory PowerShell/Python scripting
Benefits & Perks
Medical, Dental, and Vision insurance
Wellbeing Reimbursement Account
Paid Time Off, Holiday Schedules, and Financial Planning Time Off
Paid Parental Leave and Adoption Assistance Program
401k savings plan with company match and additional contribution
Additional incentive pay
Nice to Have
BA/BS in Information Systems, Computer Science or related field
CISSP, CISM, CISA or other relevant security certifications
Knowledge of ISO and NIST security standards

Job Description

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future – including your own.
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