ServiceNow Tech Lead

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a ServiceNow Tech Lead based in the United States.

This is a senior technical leadership role focused on designing, building, and delivering high-impact ServiceNow solutions for enterprise customers undergoing digital transformation. You will operate at the intersection of ServiceNow engineering, cloud platforms, and modern DevOps practices, helping organizations unlock the full potential of AI-enabled IT workflows. The role combines hands-on development with architectural ownership, requiring deep technical expertise and strong client-facing capabilities. You will lead complex implementations across ITOM and related modules while integrating ServiceNow with major cloud ecosystems and third-party systems. The environment is fast-paced, highly collaborative, and centered on solving complex enterprise challenges with scalable, production-ready solutions. You will also play a key role in guiding customers through modernization efforts, ensuring reliability, performance, and long-term platform value.

Accountabilities

• Design, develop, and maintain high-quality ServiceNow applications and workflows aligned with enterprise requirements.
• Lead end-to-end implementation of ITOM solutions, including Discovery, Service Mapping, and AIOps capabilities.
• Build and manage integrations between ServiceNow and external systems using REST, SOAP, MID Servers, and related technologies.
• Develop and customize ServiceNow components including business rules, client scripts, script includes, UI policies, ACLs, and UI scripts.
• Collaborate directly with enterprise customers to gather requirements, validate solutions, and deliver implementations.
• Troubleshoot and resolve configuration, scripting, and performance issues across ServiceNow environments.
• Contribute to Agile/SCRUM ceremonies and ensure timely delivery of assigned technical workstreams.
  
  

Looking to advance your Devops career with relocation support? Explore Devops Jobs with Relocation Packages that include comprehensive packages to help you move and settle in your new role.

Requirements

• 5+ years of hands-on ServiceNow development experience in enterprise environments.
• Strong expertise in ServiceNow scripting, platform customization, and integration development.
• Proven experience leading or significantly contributing to ITOM implementations.
• Solid understanding of cloud-native environments, including AWS, GCP, or Azure integrations.
• Experience working across multiple concurrent projects with strong prioritization skills.
• Strong communication skills with the ability to engage both technical and non-technical stakeholders.
• Bachelor’s degree in Computer Science or equivalent practical experience.
• Self-driven mindset with a strong ability to learn and adapt to emerging technologies.
  
  

Discover our full range of relocation jobs with comprehensive support packages to help you relocate and settle in your new location.

Benefits

• Competitive base salary ranging from $150,000 to $200,000 depending on experience.
• 100% employer-covered medical, dental, and vision insurance.
• 5% 401(k) matching retirement plan.
• Unlimited PTO with a minimum 4-week encouraged time off policy.
• Family leave benefits including maternity and paternity leave.
• Hybrid work flexibility with remote and in-office options.
• Equity participation with no vesting period.
• Relocation assistance where applicable.

Interested in relocating to United State? Check out our comprehensive Relocation Jobs in United State page with detailed relocation packages and benefits.

• Fitness and commuter subsidies.
• Long-term and short-term disability coverage.
• Visa sponsorship available for eligible candidates.
  
  

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.